Hotel Pocna Tulum

–Excellent location – show map
+88 photos
Scored 8.6
Rated excellent

Excellent location!

9.1

About this property

Beachfront Location: Hotel Pocna Tulum in Tulum offers direct access to a private beach area and beachfront. Guests enjoy sea views and a year-round outdoor swimming pool. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and free WiFi. Additional amenities include balconies, terraces, and parquet floors. Dining Experience: The family-friendly restaurant serves Japanese and Mexican cuisines with vegetarian and vegan options. Brunch, lunch, and dinner are available in a traditional, modern, or romantic ambiance. Leisure Facilities: Spa facilities, a garden, and a terrace provide relaxation. Live music and a bar enhance the guest experience. Nearby Attractions: Las Palmas Beach is just a few steps away, while the Tulum Archaeological Site lies 1.1 mi from the hotel. Other attractions include Parque Nacional Tulum and Xel Ha.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Family rooms
  • 2 restaurants
  • Spa and wellness center
  • Bar
  • Private beach area

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

American

  • Free private parking

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 twin bed
and
1 king bed
or
1 twin bed
and
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Narda
Mexico Mexico
“La amabilidad del personal y la comida excelente, también muy bonita habitación”
Ronen
Israel Israel
“They should add a disclaimer before reservation that you can not bring plastic bottles and alcohol, Had to throw some bottle when arrived”
Edwin
United States United States
“Quiet, safe, great staff. Beach location might be worth the inconvenience for some being away from city center. Yoga early in the morning, Nespresso in rooms, daily breakfast is recommended.”
Maria
United States United States
“The hotel is in El Parque del Jaguar which means that in order to enter and exit you have to go through the guardia national. This made it so the hotel was very excluded from the touristy areas. If you are trying to access the archeological site...”
Kaitlyn
Mexico Mexico
“It is such a magical area! It feels like it’s just you and the jungle & beach.”
Jonas
Switzerland Switzerland
“Beautiful beach location: Our room was a hut in the jungle with a veranda and views on the sea. Great setting, large room + bathroom. The hotel also removes the sargassum seaweed which makes the beach section in front of the hotel much nicer than...”
Leigh
United States United States
“So serene and almost felt like it was all yours- we were there 5 nights and had total privacy.”
Felix
Australia Australia
“Really incredible hotel, could not recommend it any more highly. The sandy path through the jungle through to the private rooms was amazing. Each room feels secluded and private whilst still maintaining proximity to the facilities. The staff were...”
Margaret
United Kingdom United Kingdom
“The hotel is very comfortable and we enjoyed our stay. The room was pleasant and the staff very friendly and enjoyed breakfast by the beach where we were visited by a coati.”
Cook
United States United States
“The quiet, the very pleasant staff especially Orfe she helped us secure a driver and offered much information to make our stay pleasant. The restaurants nearby were very good in addition to the 2 on the property.”

Hotel area info

Restaurants

2 Restaurants On Site
Ramon
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan
Kogure
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

Amenities of Hotel Pocna Tulum

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Free parking
  • Family rooms
  • 2 restaurants
  • Spa and wellness center
  • Bar
  • Private beach area

House rules

Hotel Pocna Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
$30 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note:

Park entrance fee (government rate):

Foreign visitors: MXN $415.37 per person

Mexican nationals: MXN $255.00 per person

Free: Children under 12, seniors over 60, people with disabilities, and Tulum residents (with ID).

Wristband system:

Brown wristband – Daily access: MXN $120.74 per person/day

White wristband – Included with admission, valid for the entire stay

Environmental tax (at check-in):

1 person: MXN $33.00/night

2 people: MXN $55.00/night

3 people: MXN $71.00/night

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Pocna Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 011-025-002634/2026

FAQs about Hotel Pocna Tulum