Offering an on-site restaurant, Hotel Rancho Encantado is located in Bacalar. Free Wi-Fi access is available and the property features a private dock and hot tub. The rustic-style bungalows will provide you with a mini-bar and a coffee maker. The private bathrooms come with a shower. Some units have a lake view. The restaurant at Hotel Rancho Encantado opens from 08:00 until 21:30 hours. At Hotel Rancho Encantado you will also find a garden. Other facilities offered include a tour desk and luggage storage. The property offers free parking. Kayak rentals are free of charge at Hotel Rancho Encantado, and the San Felipe Fort is 1.2 mi away. Guests will be at the Chetumal Airport in a 15-minute drive from this hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
and
1 king bed
2 full beds
1 king bed
1 king bed
and
2 sofa beds
2 full beds
2 full beds
1 king bed
2 sofa beds
1 king bed
1 queen bed
1 sofa bed
1 king bed
2 full beds
1 king bed
1 queen bed
2 sofa beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Everly
United States United States
It’s so beautiful! Employees wonderful except for one waiter.
Gabriela
Mexico Mexico
The staff was very nice through out our whole stay. It’s located about 10 minutes from the town. Everything was always clean. We enjoyed the pool and the lagoon. They offer a lagoon tour which is 100 percent worth it. Definitely would stay here...
Eva
Mexico Mexico
the constant view of the lagoon, there is barely any music so you can listen to the birds and the water. rooms are big and fresh.
Armando
United States United States
The bungalow with direct access to the lake was the best decision we made on this trip thru Quintana Roo. The hotel is minutes from el centro and the Fort. 20 minutes away from Los Rapidos. To really see the beauty of the lake and in lake cenotes,...
Darlene
Mexico Mexico
The restaurant was good to excellent. The water access was perfect as we had hoped. Great access to excursions and taxis to town were easy and friendly. We loved every activity we did in the area. Our visits and dining in town were great. Service...
Eduardo
Mexico Mexico
Nice place in front the lagoon. Beautiful, clean, good staff. 100% recommended.
Yael
Israel Israel
We hardly ever left the hotel, it had everything we needed - a very good restaurant (though quite pricey), beautiful views, great pool, nice outdoor jacuzzi… Rancho Encantado is a great place to stay, and after spending 3.5 weeks in Mexico - the...
Andrea
Mexico Mexico
The hotel has a lovely dock with hammocks. The staff is super friendly and resourceful.
Emilio
Mexico Mexico
The place and Location, it's my second visit to Rancho, and I really like the place and hospitality. Love the privacy and comfort.
Janet
Canada Canada
Everything!!! Seeing monkeys, hearing the lagoon lapping the shore at night, private swim dock and swimming at sunrise, napping in the hammock, very helpful and lovely staff, gorgeous space, the food in the restaurant…could go on and on! Worth...

Hotel area info

Restaurants

1 Restaurant On Site
Los Hechizos
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian

Amenities of Hotel Rancho Encantado

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free parking
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

Hotel Rancho Encantado takes special requests – add in the next step!
Check-in
From 4:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 3,000 is required on arrival. That's about $174. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

There is a transfer to the airport. Please inform the property in advance if you want to use the service, since reservation is needed.

Credit Card as guarantee.- At the time of check in, all guests without exception, must present a valid credit card. If the guest wishes to pay in cash at the time of arrival or departure, must also present a credit card as a guarantee.

Credit cards will be authorized at the time of check in, for the amount that covers the total stay (or the outstanding balance in case of having paid an advance), plus an amount of $ 2,000.00 MXN as guarantee for unforeseen and additional consumption. This amount will be withheld until check out. At that time, your card will be charged for the exact amount of the consumption incurred during your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of MXN 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 001-025002544/2026

FAQs about Hotel Rancho Encantado