About this property

Comfortable Accommodations: Hotel Santiago in Puebla offers 3-star comfort with a sun terrace and free WiFi. Guests enjoy private bathrooms with free toiletries, showers, and TVs. Convenient Facilities: The hotel features a elevator, 24-hour front desk, daily housekeeping, outdoor seating, full-day security, tour desk, and luggage storage. Prime Location: Located in the city center, the hotel is a 2-minute walk from Biblioteca Palafoxiana and a 5-minute walk to the Amparo Museum. Hermanos Serdán International Airport is 14 mi away. Guest Favorites: Guests appreciate the terrace, convenient location, and attentive property staff.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.7

  • FREE parking!


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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Connie
United States United States
The property is cozy and comfortable towels and blankets were changed daily bathroom was super clean
Juliana
Hungary Hungary
Location, staff and room were perfect. For the price is a perfect place to stay!!
William
Canada Canada
Rooftop view of cathedral and city is a nice spot in the morning. Great location to explore Centro historico from and so many food choices close by.
Nan
United States United States
Great location & helpful staff. Very clean and lovely.
Simon
United States United States
Excellent location right in the centre. Parking is a couple off blocks away - they take you there. really nice staff, especially the porter who helped me park. No frills bit comfortable room with good, large bathroom and a roof terrace on our...
Linda
United States United States
The staff were so kind and helpful, they were the best part of my stay!
William
Mexico Mexico
Location and price- The staff was great and very freindly
Arianna
United States United States
It is right in the center, super close to el Zocalo! The staff is super attentive, welcoming, and helpful! We love staying at this location, convenient and super great value!
Jannine
Canada Canada
The location is excellent, only about 20 steps to the Zocalo. The beds are firm but I slept well. Staff very attentive I would stay here again as long as the room had an outside facing window
Minerva
United States United States
Evething was perfect, the place was great, the people and the location was excelente.

Hotel area info

Amenities of Hotel Santiago

Great facilities! Review score, 8.6

Most popular amenities

  • Free parking
  • Free Wifi
  • 24-hour front desk
  • Non-smoking rooms

House rules

Hotel Santiago takes special requests – add in the next step!
Check-in
From 2:00 PM to 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel Santiago