Hotel Sur Bacalar

–Excellent location – show map
+121 photos
Scored 8.8
Rated excellent

Excellent location!

9.5

About this property

Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and free WiFi. Dining Experience: The restaurant serves lunch and dinner with vegetarian and vegan options. Breakfast is highly praised by guests, complemented by a convenient location and attentive service. Convenient Location: Located 22 mi from Chetumal International Airport, the hotel is located on a quiet street with easy access to local attractions.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Spa and wellness center
  • Room service
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

American

  • Free private parking

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 queen bed
2 full beds
1 queen bed
2 queen beds
1 sofa bed
2 king beds
1 sofa bed
1 twin bed
and
1 queen bed
1 queen bed
1 sofa bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Taylor
Mexico Mexico
“The location was excellent and the staff was wonderful.”
Marie
United States United States
“Great spot as far as walking the area. Close to restaurants and the main town. Breakfast was very good next door.”
Adrian
United States United States
“Staff was very nice and polite!! The pool, the location and price 😍 free breakfast and the food was very good too! 100% recomended!!”
Emily
United States United States
“The location was great - within walking distance of most everything. The included breakfast was awesome! Our room was next door to the main hotel and it was spacious and comfortable. Our family appreciate the extra space of a suite and private...”
Veronica
United States United States
“The location the cleanliness’s the customer service the food”
Morgan
United States United States
“Great value in the heart of Bacalar. Delicious breakfast included. Nice pool and comfortable and clean rooms. Friendly staff. Walking distance to everything in Bacalar.”
Green
Qatar Qatar
“Fabulous small hotel in a good location to explore Bacalar. No lagoon access so be aware you have to pay for that, or find one of the few and crowded free peers. But the rooms were clean and comfortable, friendly staff, good breakfast.”
Pato
Mexico Mexico
“Great restaurant and service Location - great. Close to everything Coffee and water available at front desk.”
Beatrix
France France
“Super helpful and friendly staff (Alma!), spacious, clean and comfortable rooms. Good breakfast included in adjacent restaurant. Excellent location. Parking. Highly recommend!”
Pamela
Australia Australia
“breakfast ok . staff was the best thing about the hotel . so nice , so efficient, so helpful, especially Javier!”

Hotel area info

Restaurants

1 Restaurant On Site
Finisterre
  • Cuisine
    Mediterranean
  • Open for
    Lunch • Dinner • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan

Amenities of Hotel Sur Bacalar

Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Spa and wellness center
  • Room service
  • Bar

House rules

Hotel Sur Bacalar takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sur Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 010-007-007346/2025

FAQs about Hotel Sur Bacalar