Una Vida

–Great location - show map
+48 photos
Scored 9
Rated wonderful

Staff

9.4

About this property

Elegant Accommodations: Una Vida in Tulum offers 5-star comfort with family rooms, private balconies, and modern amenities. Each room features air-conditioning, a private bathroom, and free WiFi. Exceptional Facilities: Guests can relax on the sun terrace, enjoy the outdoor swimming pool, and unwind in the open-air bath. The hotel offers a fitness center, yoga classes, and a tour desk for exploring the area. Dining Experience: The modern, family-friendly restaurant serves American, Mexican, and international cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental and American selections with fresh fruits. Prime Location: Located 3.1 mi from Tulum Archaeological Site and 24 mi from Tulum International Airport, Una Vida provides easy access to local attractions. The Tulum Bus station is a 13-minute walk away.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

Property highlights

  • Top Location: Highly rated by recent guests (8.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 sofa bed
1 king bed
1 king bed
2 full beds
1 sofa bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Beth
United States United States
“It is a very intimate setting but so well laid out. We stayed for the first night in the king room with plunge pool. It was nice but small and some minor repairs would’ve made it feel a bit more luxurious. We moved to the 3 bedroom villa which was...”
Anne
Canada Canada
“Bardo pool + free Pilates and yoga classes Quiet and well maintained.”
J
United States United States
“We only stayed one night. We took full advantage of the dining and the bar next door (under the same ownership) where we received great service and exceptional beverages.”
Diana
Colombia Colombia
“The hotel was wonderful. The staff was extremely helpful. The room size was very good and the food at the hotel was very good”
Marie
United States United States
“The room was great - the outdoor shower/tub and pool were amazing.”
Shubham
United States United States
“What a lovely hotel! I just loved the room, common area and the overall vibe.”
Danielle
United States United States
“Bartender Santos went above and beyond to take good care of us at Villa Jacinta! We had a great week, just no hot water 🙂 I would come back in a heartbeat. The hotel was very clean and all staff were so friendly.”
Maor
Israel Israel
“The place looks amazing, with yoga classes in the morning. Also we had a great party at Bardo (neighbor hotel) on our first night.”
Felipe
United States United States
“Una Vida was the perfect spot for our stay at Tulum, the staff was AMAZING the reception/concierge team made our stay delightful, they were always available, provided incredible recommendations and helped us with reservations, they definitely had...”
Ghannouchi
Greece Greece
“Una Vida Mexico was an excellent stay! The room was stylish, and the hotel had a wonderful atmosphere that I truly enjoyed. The best part was personal how friendly they were and incredibly helpful ( receptionist) . An amazing stay, and I will...”

Hotel area info

Restaurants

2 Restaurants On Site
Restaurant #1
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian
Restaurant #2
  • Cuisine
    American • Mexican • International
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegan • Gluten-free • Dairy-free

Amenities of Una Vida

Great facilities! Review score, 8.9

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast

House rules

Una Vida takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Una Vida of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

License number: 011-025-002548/2026

FAQs about Una Vida