Valhalla Residences by Biwa

–Great location - show map
+102 photos
Scored 9.1
Rated wonderful

Staff

9.4

About this property

Elegant Accommodations: Valhalla Residences by Biwa in Tulum offers comfortable rooms with private bathrooms, air-conditioning, and modern amenities. Guests enjoy free WiFi, a sun terrace, and a lush garden. Outstanding Facilities: The hotel features a year-round outdoor swimming pool with stunning views, a hot tub, and a lounge. Additional amenities include a shared kitchen, outdoor seating area, and free on-site private parking. Prime Location: Located 3.7 mi from Tulum Archaeological Site and 24 mi from Tulum International Airport, the property is near attractions such as Parque Nacional Tulum and Xel Ha. Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Tea/Coffee Maker in All Rooms

Property highlights

Top Location: Highly rated by recent guests (8.6)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
1 sofa bed
1 king bed
1 sofa bed
1 king bed
1 king bed
1 sofa bed
1 king bed
1 king bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Laura
United States United States
“We had an excellent stay. There were a couple of issues with our unit, but the staff worked to correct them as quickly as they could, which we really appreciated. The units were lovely; the kitchen was practical (the coffeemaker was on the small...”
Adam
United States United States
“The host was excellent and the property was beautiful and modern”
Shashwath
Canada Canada
“The host Antoinetta was a great host and she made sure we had everything we needed to have a beautiful stay here. She also gave great recommendations regarding places to check out in and around Tulum, we absolutely loved our time here, and will...”
Lucy
United States United States
“The kitchen was well equipped. The beds were comfortable and the blinds make the rooms super dark. The pool was nice and lovely to swim in, though they use too much chlorine because afterwards my fingers started peeling, which had never happened...”
Bonnie
United States United States
“Very well supplied kitchen and everything in the apartments were very nice. It’s easy to park and the woman who takes care of the property is extremely kind and helpful.”
Cestovatelkad
Czech Republic Czech Republic
“Absolutely excellent accommodation. Great location, very good standard, and extremely helpful and friendly staff. Everything worked perfectly, and we felt very welcome. We would be happy to return.”
Jessie
New Zealand New Zealand
“Quiet neighbourhood, immaculately clean, gorgeous pool, incredibly helpful staff.”
Roberta
United Kingdom United Kingdom
“The place is very clean and the area it's very quiet. You can be in Tulum without the traffic and the noise. The rooms are big, comfy beds and mosquito nets everywhere.”
Pbpl
Poland Poland
“Overall - fantastic location to stay in Tulum. Location - exactly what we looked for - outside of the city center and touristy areas. Safe, closed neighborhood, new building with very clean, and quite large swimming pool in the courtyard. Very...”
Gégény
Hungary Hungary
“Everything was really perfect, i would go back if i had opportunity.”

Hotel area info

Amenities of Valhalla Residences by Biwa

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Tea/Coffee Maker in All Rooms

House rules

Valhalla Residences by Biwa takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Valhalla Residences by Biwa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

License number: 011-025-001890/22026

FAQs about Valhalla Residences by Biwa