Hotel El Capitan

–Great location - show map
+138 photos
Scored 7.5
Rated good

Great location!

8.3

About this property

Comfortable Accommodations: Hotel El Capitan in Tulum offers air-conditioned rooms with private bathrooms, walk-in showers, and free WiFi. Each room includes a work desk, mini-bar, and wardrobe, ensuring a pleasant stay. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving Mexican cuisine with vegetarian options. The on-site bar provides a relaxing atmosphere for evening drinks. The hotel features a sun terrace, garden, and a year-round outdoor swimming pool. Convenient Location: Located 1.1 mi from Tulum Bus Station and 2 mi from Tulum Archaeological Site, the hotel is also close to Parque Nacional Tulum and Sian Ka´an Biosphere Reserve. Tulum International Airport is 25 mi away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Continental, American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 twin bed
and
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Liz
United States United States
“This was a perfect, intimate, friendly experience. It is walking distance to food and shopping, although the restaurant on property was my favorite. Breakfast was included and I ate many meals there and also had an evening there that was very...”
Mathieu
Canada Canada
“Large and comfortable rooms. Nice swimming pool. Good restaurant.”
Brian
United States United States
“Breakfast was great and included with the room. Nice pool. Rooms were comfortable and one included a hammock. Both had working AC and hot water in the showers.”
Julie
United States United States
“Beautiful pool, very nice staff. Great breakfast. Good hotel for the price.”
Gage
United States United States
“Great on site restaurant, pool was super, hot tubs were there but not functional.”
Juliana
Canada Canada
“We loved our stay at Wish - the family room was just right for us and the kids, we loved the pool, and being so close to Chedraui where we could buy fresh pastries for breakfast every day. The staff was super friendly and even opened up the pool...”
Emily
Canada Canada
“Nice location, clean room and helpful staff. We enjoyed our stay here”
Vanessa
United States United States
“Beautiful grounds, lovely pool, comfortable room with a little terrace overlooking the grounds”
Alexandre
Portugal Portugal
“Huge supermarket 2 minutes from the hotel. Possibility of renting bicycles at a fair price. The pool area is nice. There is a mini fridge in the room.”
Shawn
United States United States
“The pool is nice for kids. Very close to the Chedraui super. Staff was very nice. Restaurant next door is good, and not super expensive. Central location.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian

Amenities of Hotel El Capitan

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

House rules

Hotel El Capitan takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
MXN 30 per child, per night
Crib upon request
MXN 30 per child, per night
2+ years
Extra bed upon request
MXN 30 per person, per night

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Children older than 2 years have an extra cost of 20 USD plus tax per night per child.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel El Capitan