XscapeTulum

–Great location - show map
+95 photos
Scored 8.6
Rated excellent

Staff

9.2

About this property

Comfortable Accommodations: XscapeTulum in Tulum offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a private entrance, balcony, and garden or pool views. Dining Experience: The family-friendly restaurant serves Italian, Mexican, seafood, steakhouse, local, and international cuisines. Guests can enjoy brunch, lunch, and dinner, with vegetarian, vegan, and dairy-free options available. Leisure Facilities: The hotel features a year-round outdoor swimming pool, lush garden, and terrace. Additional amenities include a bar, outdoor seating area, and free WiFi throughout the property. Prime Location: Located less than 0.6 mi from Tulum Bus Station and 23 mi from Tulum International Airport, XscapeTulum is near attractions such as Tulum Archaeological Site (3 mi) and Xel Ha (11 mi).

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

Property highlights

Top Location: Highly rated by recent guests (8.4)

  • Free parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 sofa bed
1 queen bed
1 sofa bed
1 queen bed
1 queen bed
1 king bed
1 full bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 sofa bed
1 queen bed
1 sofa bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ekflodia
Albania Albania
“The staff was very nice and helpful. They accepted to change our room due to some issues with the shower water, even giving us a better room. The hotel premises are beautiful, the food at the restaurant was delicious.”
Sinclair
Canada Canada
“Xscape exceeded my expectations 1000%. Thr photos can't do it justice.”
Elias
Mexico Mexico
“THE ROOM IS BIG ENOUGH FOR 2 PERSONS. THE BATHROOM IS ALSO BIG AND CONFORTABLE. THIS IS OUR FIVE OR SIX TIME THERE, BECAUSE IS GOOD LOCATED.”
Cecile
United States United States
“We spend an fabulous stay! Fantastic breakfast at the hotel restaurant. Really nice yard/pool and staff very friendly.”
Jorrit
Germany Germany
“The room was spacious, had a nice balcony. There's a lot of space in the inner garden at the pool”
Palmer
United States United States
“Loved the grounds, the open environment, the room was quite large, and comfortable bed. Two water bottles in the room on arrival/check-in.”
Karen
United States United States
“The room was huge! It had a lovely patio with beautiful chairs overlooking the courtyard. It had toiletries. We ate breakfast at the restaurant that is a part of Xscape Tulum, and several dinners. All were very tasty! The staff were amazing -...”
Kimberly
United States United States
“The grounds are very clean and and atmosphere was soothing. They had a great sushi restaurant and a bar on the grounds. The rooms were simple but clean and accommodating. The staff was great including the restaurant and bar staff I would...”
Emily
United States United States
“Beautiful, peaceful and calm with a fantastic restaurant and pool area. Loved the friendly cats. I liked having the kitchenette in the studio. It had everything I needed for a 5 day stay.”
Marta
Belize Belize
“We loved it. A bit of scraping noise from upstairs in the night...but that was guests' fault.”

Hotel area info

Restaurants

1 Restaurant On Site
Casa Mia
  • Cuisine
    Italian • Mexican • Seafood • Steakhouse • Local • International • Latin American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Dairy-free

Amenities of XscapeTulum

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

House rules

XscapeTulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform XscapeTulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of $200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 011-025-002783/2026

FAQs about XscapeTulum