About this property

Comfortable Accommodations: Zayali Bacalar in Bacalar offers recently renovated aparthotel units with air-conditioning, private bathrooms, and fully equipped kitchens. Each unit includes a balcony or patio with garden or pool views. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and free WiFi. Additional amenities include a shared kitchen, outdoor seating area, picnic area, and family rooms. Convenient Location: Located 21 mi from Chetumal International Airport, the aparthotel provides easy access to local attractions. Highly rated for its kitchen, family-friendly environment, and attentive host.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

FREE parking!


Sign in, save money

Sign in to see if you can save 10% or more at this property.
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
and
1 bunk bed
2 full beds
2 full beds
1 full bed
2 queen beds
2 full beds
1 full bed
1 queen bed
2 full beds
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Wendy
Canada Canada
A garden oasis, very clean comforting. Excellent kitchen stocked with all utensils and supplies.
Andrew
Lithuania Lithuania
Kitchen, coffee, garden, wifi. Location is off center but you can get to the public beach by foot
Lisa
United Kingdom United Kingdom
Lovely family run guest house! Great value, very peaceful. Nice common areas and lots of personal touches! Aircon was fab and hot shower :)
Sophie
Australia Australia
Very welcoming, lovely family who let us try some of their salsa picante (hot sauce) - delicious! The kitchen had everything we needed and the garden/pool area was really great and felt very homely. Our room was spacious, bed very comfortable, AC...
Ramirez
United States United States
Our stay was excellent! From the breakfast to the hospitality from the entire family. The owners are extremely friendly and helpful/ They go out of their way to make your stay as comfortable as possible. We really enjoyed the open shared...
Amanda
United States United States
Lovely little hostel with charming welcoming family.
Jacob
Canada Canada
The Hotel was easy to find, right on the main road. We rented 2 rooms for our family of 4 adults. It feels much more spacious inside than I expected. The rooms were the best yet on our trip. The host family is friendly. We struggled a little...
Andy
United Kingdom United Kingdom
Great location and very comfortable accommodation. Staff were very helpful.
Edvise
United Kingdom United Kingdom
Great little hostel with everything to make your break enjoyable. Clean, cosy, quite and well taken care of
Raguin
France France
Very nice place, the staff is nice and helpful! Good price I recommend 100%

Managed by Gemma Zac-Nicte Castro

Company review score: 9.1Based on 304 reviews from 1 property
1 managed property

Company info

Freedom and tranquility are very important to me, which is why the Guest House offers self check-in, so you can arrive at your own pace, without stress or schedules. I want your experience to feel relaxed from the very first moment. In my free time, I enjoy doing CrossFit, playing volleyball, drinking coffee, and living a calm, simple life. I’m always happy to help with recommendations or anything you need to enjoy Bacalar to the fullest. I love hosting travelers from all around the world and making them feel comfortable and at home. I truly enjoy chatting, meeting new people, and practicing my English.

Property info

We are a peaceful and cozy Guest House designed to make you feel at home. We offer clean and comfortable rooms, a fully equipped shared kitchen, welcoming common areas, and outdoor spaces perfect for relaxing or connecting with others in a calm atmosphere. Self check-in is available for your convenience, and we’re always here to assist you during your stay. We want you to enjoy Bacalar with freedom and peace of mind.

Neighborhood info

Our neighborhood is peaceful, safe, and friendly — perfect for relaxing and disconnecting. We’re just 800 meters from the nearest public access to the beautiful Bacalar Lagoon, ideal for walking, swimming, or enjoying breathtaking sunsets. We’re also only a 5-minute drive from downtown, where you’ll find local restaurants, cafés, and small shops to experience the town’s charm and cuisine. It’s the perfect balance between nature, relaxation, and convenience.

Language Spoken

Spanish

Area info

Amenities of Zayali Bacalar

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests

House rules

Zayali Bacalar takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Damage policy
If you cause damage to the property during your stay, you could be asked to pay up to MXN 1,000 after check-out, according to this property's Damage Policy.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

8+ years
Extra bed upon request
MXN 150 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the property, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are allowed on request. Charges may apply.

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

If you cause damage to the property during your stay, you could be asked to pay up to MXN 1,000 after check-out, according to this property's Damage Policy.

License number: 010-047-007495

FAQs about Zayali Bacalar