Hotel Zendero Tulum

–Great location - show map
+39 photos
Scored 8.2
Rated very good

Staff

8.6

About this property

Comfortable Accommodations: Hotel Zendero Tulum in Tulum offers air-conditioned rooms with private bathrooms, balconies, and free WiFi. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, sun terrace, and outdoor seating area. Additional amenities include a 24-hour front desk, concierge service, and free on-site private parking. Prime Location: Located in the city center, the hotel is a 17-minute walk from Tulum Bus Station. Nearby attractions include Tulum Archaeological Site (2.1 mi) and Parque Nacional Tulum (2.2 mi). Tulum International Airport is 24 mi away. Guest Satisfaction: Highly rated for its attentive staff, convenient location, and rooftop pool.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning

Property highlights

Top Location: Highly rated by recent guests (8.1)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 queen beds
1 queen bed
1 king bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Flavia
Canada Canada
“I stayed here with a friend and we’re grateful to Isabel and Omar for doing everything they could to make our stay enjoyable. The location is fantastic, and the staff was always helpful with suggestions. We were a bit disappointed with the...”
Christopher
United States United States
“The Rooftop Terrace and Pool and Interior garden space are nice.”
Zámbó
United Kingdom United Kingdom
“Great location, safe neighbourhood. Newly refurbished, nice rooms.”
Albert
Netherlands Netherlands
“Nice spot. Close to the beach. The beach club is free if you spend 500 pesos”
Leigh
Ireland Ireland
“Good location! Great pool on rooftop. Lovely staff. Very helpful. Clean! Would stay again!”
Patrik
Sweden Sweden
“Nice and helpful staff. Small swimming pool on the roof. Refrigerator on the room. Located close to the supermarket (Super Aki) which is also one pick up point for the tour buses to Chichen Itza. Close to car and bicycle rentals. Possible to walk...”
Sylvio
Germany Germany
“Freundliches Personal. Alles sehr sauber. Koffer konnten bis zur Abfahrt am Nachmittag im Hotel bleiben.”
Benedetta
Italy Italy
“La struttura è nuova e accogliente e ha una buona posizione”
Maria
Spain Spain
“La zona de la piscina y la habitación, sobre todo la ducha y las camas.”
Vidal
Mexico Mexico
“La alberca tiene buen tamaño y el área está ideal para disfrutar después de un día de paseo”

Hotel area info

Amenities of Hotel Zendero Tulum

Great facilities! Review score, 8.2

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning

House rules

Hotel Zendero Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 475.46 is required on arrival. That's about $27. This will be collected by credit card. You should be reimbursed within 7 days of check-out.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Zendero Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of MXN 475.46 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out.

License number: 009-007-007301/2025

FAQs about Hotel Zendero Tulum