Name: Bertam Resort & Water Park Penang
Address: Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, 13200 Kepala Batas, Malaysia, Lot 12854, Jalan Tun Hamdan Sheikh Tahir Mukim 6, Penang, 13200, Malaysia
Rating: 8.8

Bertam Resort & Water Park Penang

–Excellent location – show map

+128 photos

About this property

Elegant Accommodations: Bertam Resort & Water Park Penang in Kepala Batas offers a 5-star experience with family rooms, private pools, and garden views. Each room features air-conditioning, a private bathroom, and modern amenities. Exceptional Facilities: Guests can enjoy an infinity swimming pool, spa facilities, sauna, fitness center, sun terrace, and open-air bath. Additional amenities include a yoga studio, fitness classes, and walking tours. Free WiFi is available throughout the resort. Dining Experience: The family-friendly restaurant serves American, Malaysian, Mediterranean, and local cuisines. Breakfast options include continental, American, buffet, vegetarian, halal, and gluten-free. Dining areas include indoor and outdoor seating. Convenient Location: Located 25 mi from Penang International Airport, the resort provides free on-site private parking. Nearby attractions include Penang Hill and Batu Ferringhi Beach. Highly rated for its swimming pool, breakfast, and attentive staff.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Vegetarian, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free Private Parking Available On Site

Activities:

Fitness center
Golf course (within 2 miles)
Game room

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Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Superior Twin Room 2 twin beds
Superior King Room 1 king bed
Deluxe King Room 1 king bed
Deluxe Twin Room 2 twin beds
Executive Suite 1 king bed
Family Quadruple 2 full beds
Club Suite 1 king bed
Deluxe Premier 1 king bed
Iris Pool Suite 1 king bed
Violet Pool Suite 1 king bed
Loft Suite 1 king bed 2 queen beds 1 queen bed
Deluxe King Room with Balcony 1 king bed
Royal Suite 1 queen bed 2 full beds 1 full bed
One Bedroom Villa Moroccan No Child Allowed 1 queen bed
2 Bedroom Villa (No Child Allowed) 1 queen bed 1 queen bed
One Bedroom Villa Oriental No Child Allowed 1 queen bed
Superior Twin Room - Stay & Fly Package Inclusive Hot Air Balloon 2 twin beds
Superior King Room - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Deluxe King Room - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Deluxe Twin Room - Stay & Fly Package Inclusive Hot Air Balloon 2 twin beds
Superior Twin Room - Stay & Fly Room Only with complimentary Hot Air Balloon 2 twin beds
Superior King Room - Stay & Fly Room Only with complimentary Hot Air Balloon 1 king bed
Deluxe King Room - Stay & Fly Room Only with complimentary Hot Air Balloon 1 king bed
Deluxe Twin room - Stay & Fly Room Only with complimentary Hot Air Balloon 2 twin beds
Executive Suite - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Family Quadruple - Stay & Fly Package Inclusive Hot Air Balloon 2 full beds
Deluxe King with Balcony - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Deluxe Premier - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Club Suite - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Iris Pool Suite - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Violet Pool Suite - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed
Loft Suite - Stay & Fly Package Inclusive Hot Air Balloon 1 king bed 2 queen beds 1 queen bed
Royal Suite - Stay & Fly Package Inclusive Hot Air Balloon 1 queen bed 2 full beds 1 full bed
Superior Twin Room - Splash & Chill Promotion 2 twin beds
Superior King Room - Splash & Chill Promotion 1 king bed
Deluxe King Room - Splash & Chill Promotion 1 king bed
Deluxe Twin Room - Splash & Chill Promotion 2 twin beds
Executive Suite - Splash & Chill Promotion 1 king bed
Family Quadruple - Splash & Chill Promotion 2 full beds
Club Suite - Splash & Chill Promotion 1 king bed
Deluxe Premier - Splash & Chill Promotion 1 king bed
Iris Pool Suite - Splash & Chill Promotion 1 king bed
Violet Pool Suite - Splash & Chill Promotion 1 king bed
Loft Suite - Splash & Chill Promotion 1 king bed 2 queen beds 1 queen bed
Royal Suite - Splash & Chill Promotion 1 queen bed 2 full beds 1 full bed
Deluxe King with Balcony - Splash & Chill Promotion 1 king bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Mybar68

Malaysia

“VERY BEAUTIFUL PLACE TO STAY,VERY COMFORTABLE WITH AFFORDABLE PRICE,ALL STAFF VERY HELPFUL AND POLITE.”

Azura

Malaysia

“Good stay..my family love it. Clean room...friendly staff...nice view...large swimming pool. Definitely will come again.”

Fairuz

Malaysia

“Reasonably big room for the family with a WC & Bath seperation. The pool was enormous so for someone like me who enjoys doing laps it's amazing! The Hot Air Balloon is probably one of the cheapest anywhere! Great life band, Chef Wan's restaurant...”

Hafriz

Malaysia

“Strategic place Perfect room and others amenities Variety of breakfast selection”

Muhammad

Malaysia

“Staff was great and helpfull. Provide buggy direct to water park..”

Ahmad

Malaysia

“staff was friendly and helpful. The overall concept of the resort is good (Middle Eastern).”

Mohamad

Malaysia

“I've stayed at BERTAM RESORT 3 times, and it's definitely worth the money.”

Aisha

Malaysia

“Helpful and friendly staffs. Nearby shop options.”

Nor

Malaysia

“Our family was very satisfied with the excellent service and hospitality provided by Bertam Resort. From the front desk to the check-in process, everything was smooth. The staff were friendly and helpful. However, at the waterpark, some slides...”

Aidil

Malaysia

“1. Free drinks and cookies provided 2. Worth the money. Not expensive. 3. Clean and new 4. Beautiful resort design 5. Staff really friendly and helpful 6. Breakfast have great food varieties 7. Automatic curtains 8. Beautiful lake views”

Area info

Restaurants

1 Restaurant On Site

Essaouira

Cuisine
American • Malaysian • Mediterranean
Open for
Breakfast • Brunch • Dinner
Ambience
Family-friendly
Dietary options
Halal

Resort facilities at Bertam Resort & Water Park Penang

Great facilities! Review score, 9.2

House rules

Bertam Resort & Water Park Penang takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Refundable damage deposit

A damage deposit of MYR 200 is required on arrival. That's about $48. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years

Crib upon request

Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 2 rooms, different policies and additional fees may apply.

Cards accepted at this property

Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the water park is closed every Wednesday.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Bertam Resort & Water Park Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.