Citadines Connect Bertam Georgetown Penang

–Excellent location – show map
+23 photos
Scored 9
Rated wonderful

Staff

9.4
  • View
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe

About this property

Comfortable Accommodations: Citadines Connect Bertam Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and soundproofing for a pleasant stay. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness center, and free WiFi. Additional facilities include a 24-hour front desk, concierge service, and bicycle parking. The hotel provides a family-friendly restaurant serving Malaysian and international cuisines. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is near attractions such as Northam Beach (19-minute walk), Rainbow Skywalk at Komtar (few steps), and Penang Times Square (1969 feet). Nearby points include Penang Botanic Gardens and Penang Hill.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
Citadines
Hotel chain/brand
Citadines

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Asian, Buffet

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 full bed
2 twin beds
1 full bed
2 king beds
1 full bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

El
Morocco Morocco
“Everything was perfect in this property from check-in until check-out. Location: good and walking distance to main attraction. Staff: very nice, friendly and attentive. Room: modern, very clean and confortable. Breakfast: excellent with good...”
Hani
Indonesia Indonesia
“The location of the hotel is near to all kind of shops, restaurants & cafes & market too. The room is very clean with comfortable bed. The staff is helpful too. I forgot to bring converter (for charging my handphone), luckily the room provided one.”
Muhamad
Brunei Brunei
“I really enjoyed staying there. Great location and hotel.”
Kuek
Singapore Singapore
“did not use hotel breakfast . it is conveniently located”
Ali
Belgium Belgium
“Very friendly staff, clean hotel and room, comfortable bed, breakfast was good and you can also order a la cart, location is also good.”
Angie
Singapore Singapore
“Hotel is at a central and convenient location. Hin Bus Depot is a 10-minutes walk away. Other famous food stalls are at walkable distance. Hotel was opened in Q4 of 2025, so everything is new and clean. Staff were attentive and helpful. Breakfast...”
Mandar
Qatar Qatar
“Everything , I extended my stay with the luxury I enjoyed ! From room to breakfast , staff from reception to housekeeping , restaurant… everything very good ! Water filter / purifier in room just makes it easy , specially fit all needs !”
Mandar
Qatar Qatar
“Spacious Rooms , location , breakfast … just everything”
Natasya
Indonesia Indonesia
“Superb location, best hospitality from the staff, bonus nice dan tasty breakfast”
Batcha
Sri Lanka Sri Lanka
“The staff at breakfast was friendly and overall everyone was very helpful. Place was clean and right opposite The Top, convenient location for street food too.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    Malaysian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

Amenities of Citadines Connect Bertam Georgetown Penang

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms

House rules

Citadines Connect Bertam Georgetown Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Complimentary free‑flow sparkling wine for guests booking breakfast‑inclusive room rates.

This is a cashless hotel. Cash payments will not be accepted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Bertam Georgetown Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Citadines Connect Bertam Georgetown Penang