Name: Cititel Express Penang
Address: No. 123, Nordin Street, 10300 George Town, Malaysia, No. 123, Nordin Street, Penang, 10300, Malaysia
Rating: 8.0

Cititel Express Penang

–Great location - show map

+14 photos

Free Wifi
Free parking
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage
Elevator

Cititel Express Penang is located in the UNESCO World Heritage Site of George Town and offers free WiFi and an on-site Japanese restaurant. Each room features a TV, air-conditioning and satellite channels. Private bathrooms come with shower facilities, a hairdryer and bidet. Rooms also boast city views. At Cititel Express Penang you will find a 24-hour front desk, luggage storage and free parking. The hotel is 984 feet from Komtar and Prangin Mall, and 0.9 mi from Pinang Peranakan Mansion. Penang International Airport is 8.7 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 8.8

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Standard Queen Room 1 queen bed
Standard Twin Room 2 twin beds
Superior Twin 2 twin beds
Family Quad 2 twin beds and 1 full bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Toh

Malaysia

“Everything is good. Room is clean. Bedsheet and pillow cover are clean. Excellent”

Iamkel

Malaysia

“Clean, quiet, and spacious enough for a family of four. The room was comfortable and well-maintained, and the hotel is conveniently located within walking distance of a nearby mall, making shopping and dining easily accessible. A great choice for...”

Nkb88

Malaysia

“covered on site parking for guest no use of bottled water pleasant front desk staff”

Charlotte

Canada

“Comfy bed and sparkling clean room! Asked for a higher floor and the staff gave us one on the top floor which was so great, the soundproofing was also quite good. Also located very close to a mall with a grocery store and other amenities”

Linda

Singapore

“We had a wonderful stay at Cititel. The hotel location is near most attractions ie The Top etc. There are eateries and shopping malls around the hotel. Many thanks, and I appreciate the gesture of goodwill in celebration of my daughter's birthday....”

Alan

Malaysia

“Value for money. Conveniently located in the middle of town”

Malaysia

“Clean and neat room. Staffs are friendly to answer questions.”

Leong

Malaysia

“I like the brightly lit fluorescent light at parking level. Bright & give a sense of safety and security feel. Ample parking spaces. I couldn't find similar hotels in Penang at 3 star rating with a similar indoor, brightly lit parking, paid...”

Sultan

Malaysia

“The place is very comfortable and calm, and it's conveniently close to shopping areas.”

Ghibli7

Malaysia

“Staff was friendly, especially Megha at the St. Giles Coffee House for breakfast. Likewise for housekeeping and laundry staff. Everything in the room works perfectly. Automated car park entry / exit was a breeze.”

Hotel area info

Amenities of Cititel Express Penang

House rules

Cititel Express Penang takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional fees may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel reception will be temporarily closed until further notice. Kindly proceed to the reception counter at The Wembley – A St Giles Hotel, Penang for check-in and check-out.

Please take note that pets are not allowed at Cititel Express Penang.

Please take note that there is installed the water dispenser on every floor for Cititel Express, Penang. Therefore, there is no more bottled water provided inside the room.

Starting 1 January 2026, Cititel Express, Penang will operate on a fully cashless payment system. Please use digital or card payments for all transactions

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cititel Express Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Cititel Express Penang