Cititel Penang

–Excellent location – show map
+30 photos
Scored 8.7
Rated excellent

Staff

9.3
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator

Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage. It features an indoor swimming pool and guests can enjoy meals from 3 of the in-house dining options or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to the vibrant Chinatown. Fort Cornwallis and Wonderfood Museum are 1.2 mi from CItitel Penang while Clan Jetties of Penang and Gurney Drive are 1.9 mi away. Batu Ferringhi Beach is 9.7 mi from the property. Penang International Airport is 11 mi away. Air-conditioned rooms open up to views of the city and are fitted with a flat-screen TV and a desk. The private bathroom includes shower facilities. Other facilities at the property include a karaoke room and a mini-mart. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and luggage storage. Guests can explore the surrounding area for a variety of shopping and dining options. A range of local, Thai and international specialties can be enjoyed at the hotel’s 24-hour Main Street Café. Open for lunch and dinner, Zhonghua Gourmet and Kirishima Restaurant serve Chinese and Japanese dishes respectively.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
CHM Hotels
Hotel chain/brand

Property highlights

  • Located in the best-rated area in George Town, this hotel has an excellent location score of 9.3

  • Great Food: Meals here are highly recommended!

Breakfast Info

Asian, American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 twin bed
1 twin bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ranya
Iraq Iraq
“The hotel location was perfect, few minutes away from George Town. The staff were friendly and helpful. The room was spacious and comfortable.”
Gordon
Malaysia Malaysia
“the room was well maintained. staff were friendly. breakfast was ok”
Veronika
Cyprus Cyprus
“I stayed in room 1715. I chose the hotel because of the location and it’s very close to the famous blue mansion. The hotel is quite large and you can definitely tell that this was a premium hotel back in the days. It is definitely not new, but I...”
Thomas
Malaysia Malaysia
“Clean & Comfortable room , friendly staffs. Superior location.”
Louis
Malaysia Malaysia
“Location very good in the heart of Georgetown Hotel is older but aging well Staff great”
Syaza
Malaysia Malaysia
“everything was spectacular from the first i step into the hotel. the staff, the ambiance, the location. 1. the room, it is very big and comfortable and i had so many space for me to perform my prayers without blocking others way. 2. staff is...”
Johaar
South Africa South Africa
“Location is perfect. Room very nice. Breakfast excellent”
Neela
Canada Canada
“The hotel was conveniently located near the city center. WiFi was great 👍.”
Jane
Brunei Brunei
“The location is excellent as a lot of places of interests were within walking distance The room is clean and spacious The staff are very helpful and kind. A special thanks to Zabidy who took his time to give us directions daily and also to the...”
Sivapalan
Malaysia Malaysia
“Great location and parking facilities Parking Access to and from hotel”

Hotel area info

Restaurants

1 Restaurant On Site
MAIN STREET CAFE
  • Cuisine
    Malaysian • Local • International
  • Open for
    Breakfast • Lunch • High tea
  • Ambience
    Family-friendly
  • Dietary options
    Halal • Vegetarian

Amenities of Cititel Penang

Great facilities! Review score, 8.7

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Cititel Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 135 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 135 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cititel Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Cititel Penang