Luna Hotel by Moonknight

–Great location - show map
+70 photos
Scored 7.9
Rated good

Staff

8.4

About this property

Comfortable Accommodations: Luna Hotel by Moonknight in George Town offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a shower. Essential Facilities: Guests enjoy free WiFi, private and express check-in and check-out services, an outdoor seating area, and bicycle parking. Additional amenities include a hairdryer and free toiletries. Convenient Location: Located 12 mi from Penang International Airport, the hotel is a 16-minute walk from Tanjung Tokong Beach and 0.9 mi from Straits Quay. Nearby attractions include Penang Botanic Gardens (2.7 mi) and Penang Hill (6.8 mi). Guest Satisfaction: Guests appreciate the room cleanliness, comfort, and convenient location.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service

Property highlights

Top Location: Highly rated by recent guests (8.3)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 queen bed
2 queen beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Katarzyna
Australia Australia
“Great communication with people who are running this place (especially Jeana). Answered all the questions and was very helpful. It's super easy to check in and check out. Wifi was good and hot water system as well. Excellent location and very...”
Young
Malaysia Malaysia
“The host was very friendly and helpful, providing all the necessary information. The check-in and check-out processes were smooth as well, with the provision of lockers with passwords for key card access”
Maria
United States United States
“Very easy check-in, check-out process! Clean and comfy rooms! Vending machines are a great addition! Free drinking water (cold and hot) all day and a shared fridge to store whatever you need. Great food court 2 mins walk away with 33 local, food...”
Goh
Malaysia Malaysia
“Overall it is ok, the value for the price,staff is very helpful ,good location”
Paul
Bonaire St. Eustatius and Saba Bonaire St. Eustatius and Saba
“- Flexibiliteit of the staf. Very kind to let us store some luggage for some days and they really did their best to forfill our wishes”
Mohammed
Egypt Egypt
“The room was very clean , spacious , cozy Loved the idea of not having to deal with reception or staff , contactless payment and check in”
Cacti
Malaysia Malaysia
“Overall its most suit to our needs. Will try to stay here again when come to Penang.”
Crystal
Malaysia Malaysia
“It's easier self check in .The location is good! Near town .I will definitely come again! Recommend 👍”
Izulfikri
Malaysia Malaysia
“for two people in one room it is comfortable. the toilet big. got vending machine for snack n drinks. the place is near town. easy to access, easy to find food, souvenir also beach n garden .overall I'm satisfied”
Wan
Malaysia Malaysia
“Privacy, parking space, check in info and accomodation.”

Hotel area info

Amenities of Luna Hotel by Moonknight

Great facilities! Review score, 8.1

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service

House rules

Luna Hotel by Moonknight takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required. The property charges this 7 days before arrival. That's about $12. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
MYR 50 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please note that the Double Room doesn’t have windows.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Luna Hotel by Moonknight of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of MYR 50 is required. The property charges this days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.

FAQs about Luna Hotel by Moonknight