Located in the UNESCO World Heritage Site of George Town, Merchant Hotel offers accommodations in Penang. The hotel features a sun terrace with views of the sea. Free WiFi is available throughout the property. Air-conditioned rooms are fitted with a flat-screen satellite TV. Certain rooms have a seating area and open up to views of the city. The private bathroom includes a bath or shower, a hairdryer and free toiletries. Guests can enjoy meals at the in-house restaurant. The 24-hour front desk and luggage storage service are available for guests. Merchant Hotel is located 919 feet from both the Penang Heritage Gallery and Cheong Fatt Tze - The Blue Mansion. It is also 1476 feet from the culturally-rich Chinatown and 0.9 mi from the Wonderfood Museum, Little India and Fort Cornwallis. The nearest airport is Penang International Airport, 11 mi from the property.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 8.7

Breakfast Info

Vegetarian, Halal, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
2 king beds
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Hotel area info

Restaurants

1 Restaurant On Site
Merchant Cafe
  • Cuisine
    American • Malaysian
  • Open for
    Breakfast
  • Ambience
    Family-friendly
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Merchant Hotel

Most popular amenities

  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Breakfast

House rules

Merchant Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $24. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 100 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

The City Council of Penang charges a Local Council Tax of MYR 2 per room per night payable directly to the hotel upon check-in. Please note that this is not included in the room rate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Merchant Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Merchant Hotel