The Journey Hotel Penang

–Excellent location – show map
+48 photos
Scored 8.2
Rated very good

Staff

9.0

About this property

Comfortable Accommodations: The Journey Hotel Penang in George Town offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Convenient Facilities: Guests benefit from a elevator, concierge service, full-day security, and free on-site private parking. Additional amenities include a kitchen, city views, dining table, and soundproofing. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is a 12-minute walk from Northam Beach. Nearby attractions include Fort Cornwallis and Penang State Museum. Guest Satisfaction: Guests appreciate the room cleanliness, convenient location, and attentive property staff.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.0

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 queen bed
1 twin bed
and
1 queen bed
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 queen bed
2 queen beds
1 twin bed
and
1 full bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Ahmadlfc
Malaysia Malaysia
“Close and walking distance to Deen Mutiaro, Pokok Ketapang, Warong Kopi 70, Hameediyah, Roti Canai Jalan Argyl, Roti Canai Transfer Road and many more...”
Nathalie
Philippines Philippines
“I liked that it is near a bus stop, and some local hidden gems for your meals. Very central location yet not busy and noisy”
Alba
Spain Spain
“Good location, walking distance to everywhere. Very friendly staff and clean. They made our room every day.”
伊雯
Taiwan Taiwan
“my room with private living room, the space is quiet comfortable. the room is clean”
Piers
Malaysia Malaysia
“This property definitely exceeded my expectations. The hotel is in a great location in Georgetown, not far from some amazing eateries and bars as well as plenty of heritage sites, temples and other attractions. For the price I paid I was really...”
Azham
Malaysia Malaysia
“Friendly staff with friendly smile and greetings. She took effort to provide umbrella since it was raining when wanted to out for dinner. The room was clean and reasonable in terms of space. There is wifi in the room and can ask for basic...”
Wong
Malaysia Malaysia
“Room is very clean, spacious, water heater function well. The best part is hotel is providing parking although it is limited, i still can park beside street.”
Fernanda
Mexico Mexico
“The hotel is not too far from the most popular areas. Maybe 15 minutes walking and there’s a lot of restaurants and shops around there. The room was clean and comfortable. There’s an area with a water dispenser near to the room and an iron board...”
Iveson
United Kingdom United Kingdom
“Walking distance from local sites and food places. Staff were really friendly and polite”
Pang
Malaysia Malaysia
“Overall is good, just that the voice cancellation is not very good.”

Hotel area info

Amenities of The Journey Hotel Penang

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms

House rules

The Journey Hotel Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $48. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests and a Local Penang Heritage Fee of RM2 will be collected upon arrival. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Local Penang Heritage Fee of RM2 per night will be collected upon arrival

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Journey Hotel Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Journey Hotel Penang