About this property

Comfortable Accommodations: The Serai Cottage Transit Hotel in Kuala Nerus offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a refrigerator, microwave, TV, and free toiletries. Convenient Facilities: Guests benefit from private and express check-in and check-out services, full-day security, and free on-site parking. Additional amenities include a ground-floor unit and tiled floors. Prime Location: Located 3.1 mi from Sultan Mahmud Airport, the hotel is near attractions such as the State Museum of Terengganu (8.1 mi), Crystal Mosque (9.3 mi), and Chinatown (11 mi). Guests appreciate the attentive staff and comfortable rooms.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.1)

  • Free parking available at the hotel


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Availability

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Select occupancy
Room Type
Number of guests
 
1 queen bed
2 queen beds
1 twin bed
and
1 queen bed
2 full beds
1 twin bed
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1 queen bed
1 queen bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Hotel area info

Amenities of The Serai Cottage Transit Hotel

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms

House rules

The Serai Cottage Transit Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $12. This will be collected by bank transfer. You should be reimbursed on check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform The Serai Cottage Transit Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. The deposit will be fully refunded by bank transfer if there's no damage to the property upon inspection after check-out.

FAQs about The Serai Cottage Transit Hotel