Hotel Waterfall

–Great location - show map
+39 photos
Scored 7.8
Rated good

Staff

8.6

About this property

Comfortable Accommodations: Hotel Waterfall in George Town offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and parquet floors. Essential Facilities: Guests can enjoy a bar and outdoor seating area. The hotel provides a elevator, 24-hour front desk, daily housekeeping, full-day security, and car hire services. Convenient Location: Located 9.9 mi from Penang International Airport, the hotel is near Penang Botanic Gardens (1.2 mi) and Penang Times Square (3 mi). Free on-site private parking is available. Guest Favorites: Visitors appreciate the convenient location, lush garden, and attentive property staff.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.5)

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
1 king bed
2 queen beds
2 twin beds
1 full bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Clare
United Kingdom United Kingdom
“Perfect location for event in Youth Park. Helpful staff, comfy beds and clean room.”
Siva
Malaysia Malaysia
“The nearby amenities were within walking distance.”
Kok
Malaysia Malaysia
“Convenient and got parking.Old White Coffee shop next to the hotel offers a varieties of local delicacies.”
Nanditasire
Malaysia Malaysia
“Staff plesent welcome Raj counter staff very helpfull also Ms Ratha .”
Priya
India India
“The location was great as it is within walking distance of the Penang botanical gardens. Also good eating places nearby”
Belinda
Malaysia Malaysia
“The OO white coffee is just downstairs, very convenient and easy to get good meal. Very near to Youth Park and botanical garden.”
Penelope
Malaysia Malaysia
“Room was spacious and new. Very clean. Water dispenser provided at lift lobby. Staff friendly and helpfull.”
Kim
Australia Australia
“We are extremely pleased with your front office staffs namely Rada,, Goh and Alif, They were extremely helpful and assisted us in many ways to make our stay a happy and memorable one. Despite the average conditions of the hotel they made us...”
Annamalai
Malaysia Malaysia
“Room and toilets are very spacious. Good location. Very near to Gurney Drive, Botanical garden and Thaneermalai Waterfalls Temple. A lot of restaurants around.”
Jakub
Czech Republic Czech Republic
“The staff was very nice and helpful. She helped us with arranging a taxi to our next location :)”

Hotel area info

Amenities of Hotel Waterfall

Most popular amenities

  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

House rules

Hotel Waterfall takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 1:00 PM to 12:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $12. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Waterfall