Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and nontaxable guest. When the exoneration of the 18% IVA applies, is only valid for food, non-alcoholic drinks and accommodation charges, it doesn't apply for items from the mini-bar.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

When booking more than 5 rooms, different policies and additional supplements may apply.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate or birth certificate; as well as passport or identity card of the accompanying parent, as appropriate.

According to Peruvian law (Law No. 28194), any payment from PEN 2,000.00 or USD 500.00 must not be settled in cash and cannot be divided into multiple payments less than the limited set. Guests can make these payments by credit card or other methods approved by the hotel and Peruvian law.

Ongoing renovation works will take place from 17 April 2025 to 31 December 2026.

From July 30th to December 31st 2026, hotel access will be temporarily available through Tragaluz Restaurant, located on Los Carolinos Street.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Medical monitoring is available for guests quarantined due to coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.