UMAI Palace

–Excellent location – show map
+39 photos
Scored 8.2
Rated very good

Free Wifi

10

About this property

Comfortable Accommodations: UMAI Palace in Arequipa offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a dining area, work desk, and TV, ensuring a pleasant stay. Dining and Leisure: The hotel features a family-friendly restaurant serving Japanese and Peruvian cuisines in a traditional, modern, and romantic ambiance. Guests can enjoy brunch, lunch, dinner, and cocktails in a welcoming environment. Convenient Services: UMAI Palace provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional facilities include a bar, games room, children's playground, and a minimarket. Location and Access: Located 5 mi from Rodríguez Ballón International Airport, the hotel offers a paid shuttle service and full-day security. Guests can enjoy streaming services and a terrace with a quiet street view.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar

Property highlights

Located in the best-rated area in Arequipa, this hotel has an excellent location score of 9.1

Breakfast Info

American

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
1 twin bed
and
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Adi
Israel Israel
“The room was comfortable and clean , has a great TV. The hotel location is great”
Luca
Italy Italy
“The staff was amazing! We were hot in our room and they upgrade us to a suite at no cost, as a courtesy! Absolute sweethearts”
Sophie261
United Kingdom United Kingdom
“The staff were really kind and cared a lot about their guests. One day I told them I was leaving early for a tour, but I didn't mention I wasn't coming back until the following day, and they text me to check I was okay which I thought eas really...”
Dominique
Australia Australia
“The room was spacious and had very high ceilings. The beds were very comfortable, we had 2 beds in the room and it was much nicer than in the picture. (Room 203) The shower had good pressure and was nice and hot. Breakfast was very good,...”
Jackson
Australia Australia
“- massive room - friendly and very helpful staff/management - allowed us to pay for a half day, so that we could check out late for a night bus - great breakfast - comfortable bed - amazing location”
Adrián
Spain Spain
“I loved Evelyn, she's an amazing person who gave me amazing pieces of advice; furthermore, the bed is comfy and cosy, and the bathroom was very big with hot water.”
Juan
Peru Peru
“Todos fueron muy amables, nos permitieron ingresar un par de horas antes del check in y al salir nos guardaron las maletas fuera de la hora del check out.”
Sally
Peru Peru
“Me gustó mucho que nos nos atendieran muy amablemente, dispuestos a resolver cualquier duda.”
Mary
Peru Peru
“Ambientes acogedores y cómodos ... excelente ubicación y buen precio”
Hugo
Ecuador Ecuador
“Excelente ubicación, el hotel espectacular y todo el personal muy amable muy buenos amigos”

Hotel area info

Restaurants

1 Restaurant On Site
UMAI Food and Rest
  • Cuisine
    Japanese • Peruvian
  • Open for
    Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

Amenities of UMAI Palace

Great facilities! Review score, 8.3

Most popular amenities

  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar

House rules

UMAI Palace takes special requests – add in the next step!
Check-in
From 1:00 PM to 1:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please inform UMAI Palace of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about UMAI Palace