About this property

Comfortable Accommodations: Virunga Hotel in Ruhengeri offers family rooms with private bathrooms, air-conditioning, and modern amenities. Each room includes a mini-bar, TV, and free WiFi, ensuring a pleasant stay. Leisure Facilities: Guests can relax in the hot spring bath, indoor swimming pool, or plunge pool. Additional facilities include a terrace, balcony, steam room, and fitness center. Free bicycles are available for exploring the surroundings. Dining Experience: The modern, family-friendly restaurant serves European cuisine with local specialties. Breakfast options include continental, buffet, and full English/Irish, catering to various dietary needs. Convenient Location: Located 26 mi from Mgahinga Gorilla National Park, the hotel is highly rated for its proximity to public transport and excellent staff support. Nearby attractions include Lake Kivu and Volcanoes National Park.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, Buffet, Breakfast to go

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 twin bed
1 sofa bed
1 twin bed
and
1 king bed
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Debra
Australia Australia
They are building a whole new part of this hotel, construction is only during the day so its no big deal since you'll be out most the day. I did the canoe trip down the river and golden monkeys - both really great. The hotel is right downtown...
Devesh
United States United States
The best hotel I stayed in Rwanda for the price I paid. The staff is helpful, bed was comfortable, hot shower had enough water pressure, WiFi was good, and the best part is breakfast.. so many options and so delicious! A very highly recommended!
Franced
United States United States
The food was delicious. All workers were tremendously friendly and helpful
Jessica
United States United States
Perfect affordable place to stay in the city. If you’re coming from the public bus park, stay here!! It walking distance and you can drop your bags easily. The hotel is big and clean, with nice rooms and balconies, there’s a fabulous pool, and...
James
United States United States
Agnes was absolutely amazing! She checked us in and walked us to our room and made us feel like we were at home. There was mango juice to greet us In reception and Agnes make sure that Every need with Met. She recommended places of interest in the...
Merinda
Australia Australia
Let the lovely Sonia and her fabulous team at the Virunga Hotel look after you. From organising tours to the Mountain Gorillas 🦍 in the Volcano National Park to a delicious meal in their restaurant. My room was comfortable, immaculately clean and...
Alan
Canada Canada
Staff were excellent, clean hotel. Great location.
Damien
Germany Germany
The breakfast was great! Probably the best pancakes I’ve ever eaten - honestly. The beds were comfy and we slept very well. Staff was very accommodating of our checkin and checkout time when going gorilla trekking
Susan
Australia Australia
Central hotel close to the bus station. Very friendly staff and a great pool. The food I ate in the restaurant was excellent. Room a bit dated but lovely clean sheets, balcony and hot water. Also, great wifi. Very good value for money.
Karl
United States United States
Staff were great...helped with transportation to Musanze. The rooftop restaurant is very good. Live music, too.

Hotel area info

Restaurants

1 Restaurant On Site
Virunga Hotel
  • Cuisine
    European
  • Ambience
    Family-friendly • Modern

Amenities of Virunga Hotel

Great facilities! Review score, 8.2

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Room service
  • Free parking
  • Facilities for disabled guests
  • Bar

House rules

Virunga Hotel takes special requests – add in the next step!
Check-in
From 12:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 5:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Virunga Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Virunga Hotel