Sustainability certification

Raffles Makkah Palace

–Excellent location – show map
+239 photos
Scored 9.3
Rated wonderful

Excellent location!

9.6
  • City view
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator
  • Facilities for disabled guests

Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace features spacious suites with panoramic views and 24-hour personal butler service. The property is only 164 feet away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel. All suites are air-conditioned. Each unit has a large living room and a private bathroom. The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The terrace overlooks the Grand Mosque and the Ka'aba. Guests can relax at Makkah Palace’s spa or work out in the separate male or female gym. The hotel has private places where guests can read a book or socialize. Jeddah International Airport is only over an hour's drive away. The south entrance of the Grand Mosque complex is located across the street from the hotel.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Family rooms
  • Free Wifi
  • 2 restaurants
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
Raffles
Hotel chain/brand
Raffles

Property highlights

  • Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Globe Certification
Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

M
Syria Syria
“The location is excellent, the staff were professional and welcoming, and the service throughout the stay was very good. The hotel is well managed and offers a pleasant overall experience.”
Abdulaziz
Saudi Arabia Saudi Arabia
“The staff The location The food All were top notch”
Khloud
Qatar Qatar
“The staff is very helpful and cooperative specially Raed and Abdulla”
Marzouq
Kuwait Kuwait
“الموقع ممتاز وقريب من الحرم وجميع الموظفين كانوا رائعين ومتعاونين وخاصة الأخ سعد في الاستقبال”
Zafar
Uzbekistan Uzbekistan
“Our stay at Raffles Makkah Palace was excellent. The location is perfect, just a few steps from Al Masjid Al Haram. The room was spacious, clean, and comfortable. The breakfast was outstanding with a wide variety of delicious food, and the...”
Nuha
Saudi Arabia Saudi Arabia
“It was a great stay and amazing room. The view was out of this world.”
Fatma
United Arab Emirates United Arab Emirates
“المكان رائع ،، الجناح الملكي المطل على الكعبة فعلا قصر مكة النظافة ممتاز الخدمة تفوق التوقعات ،،”
Iman
Saudi Arabia Saudi Arabia
“Kaaba view was out of this world The cleanliness The special personal care Breakfast was amazing”
Khaled
United Arab Emirates United Arab Emirates
“The only hotel that’s exceptional in Mekka. Ever since opening.”
Esam
Saudi Arabia Saudi Arabia
“The staff was very friendly. The location was outstanding, and the breakfast was excellent, with many varieties.”

Hotel area info

Restaurants

2 Restaurants On Site
Al Qasr
  • Cuisine
    American
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Halal
Al Majlis
  • Cuisine
    American
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Halal

Amenities of Raffles Makkah Palace

Great facilities! Review score, 9.3

Most popular amenities

  • Family rooms
  • Free Wifi
  • 2 restaurants
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms

House rules

Raffles Makkah Palace takes special requests – add in the next step!
Check-in
From 4:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of SAR 5,000 is required on arrival. That's about $1,331. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free
6 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.

The hotel reserves the right to reject the booking due to non-compliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.

Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Check in time at 18:00

During the Hajj season, only Saudi and GCC nationals may be accommodated in Makkah for Umrah until 2 May 2026. Saudi nationals and residents holding approved work permits may also stay in line with official regulations. From 18 April 2026, entry to and stay in Makkah will not be permitted without a valid permit, Hajj visa, or approved work permit. Umrah visa holders must leave the Kingdom by 18 April 2026. Umrah permits via Nusuk will be suspended from 18 April to 31 May 2026. Hotels in Makkah may not accommodate guests without valid permits during this period. All travel and accommodation are subject to official government regulations and updates.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 10007941

FAQs about Raffles Makkah Palace