Zamzam Pullman Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness center, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Zamzam Pullman Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Vegetarian, Halal, Asian, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 1 third-party sustainability certification.
Green Globe Certification
Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Ijaz
Saudi Arabia Saudi Arabia
A little expensive, perhaps, but the location and service facilities are amazing.
عبدالله
Saudi Arabia Saudi Arabia
الخدمة ممتازة و والغرف تمتاز بالنظافة و الافطار ممتاز
Azhari
United Arab Emirates United Arab Emirates
Fantastic location to Haram Very rich breakfast Well clean and served Friendly staff
Saif
United Arab Emirates United Arab Emirates
استمع كثيرا انا والأهل من جميع النواحي . الهدوء . النظافة . حسن الاستقبال. الضيافة . الفطور اللذيذ . واشكر جزيل الشكر للموظفة المتميزة روابي التي ساعدتي في إيجاد غرفة رغم الزحمة . وكذلك اشكر الموظفة شهد الذي عرضت علينا الخدمات وطلب اي مساعده ....
Almarshoudi
Oman Oman
I had an excellent stay at Pullman ZamZam. The location is outstanding, making it very convenient to access everything nearby. The room was clean, spacious, comfortable, and well maintained. The breakfast was excellent, with a wide variety of...
Basem
United States United States
The breakfast offered a wide variety of options, and the food was delicious. Shahd at reception was very friendly welcoming, and Abud Albashar from the housekeeping team was extremely helpful
Khawla
United Arab Emirates United Arab Emirates
It was a great experience, thanks so much to Shahad she was calling to check if we need anything. Honestly, all staff are great, cleaners too were so friendly.
Yasmin
United States United States
احب اشكر موظف الكول سنتر اللي اعطاني بيانات قبل وصولي الفندق وبعدها موظفة الاستقبال افنان علي رقي تعاملها وخدمتها المميزة ، وخدمة الغرف علي حسن تعاملهم وتنظيف الغرفة .
Abdelrahman
Egypt Egypt
Amazing hotel, very helpful staff, shahd was very nice and made our stay spectacular
Rawya
United States United States
Amazing food, and steadfast answeringvfor any help .

Hotel area info

Restaurants

1 Restaurant On Site
Al Zahra Restaurant
  • Cuisine
    International
  • Ambience
    Family-friendly
  • Dietary options
    Gluten-free

Amenities of Zamzam Pullman Makkah

Great facilities! Review score, 8.2

Most popular amenities

  • Private Parking
  • Family rooms
  • Free Wifi
  • Airport shuttle
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Bar

House rules

Zamzam Pullman Makkah takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
SAR 150 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

During the holy month of Ramadan Morning Breakfast will be served as Suhoor and Dinner Meal will be served as Iftar.

Parking is available for SAR 287.50 throughout the year and SAR 575 during Ramadan period.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 10001442

FAQs about Zamzam Pullman Makkah