The Promissory Hotel

–Excellent location – show map
+36 photos
Scored 8.5
Rated very good

Excellent location!

9.5

About this property

Comfortable Accommodations: The Promissory Hotel in Roanoke offers family rooms with private bathrooms, air-conditioning, and city views. Each room includes a work desk, wardrobe, and free toiletries. Dining and Leisure: Guests can enjoy a modern restaurant serving Spanish cuisine for lunch and dinner, complemented by a bar. Free WiFi is available throughout the property. Convenient Services: The hotel features a fitness room, 24-hour front desk, concierge service, daily housekeeping, luggage storage, and a dining area. Additional amenities include bathrobes and a tea and coffee maker. Local Attractions: Located 2 minutes from the Science Museum of Western Virginia and 0.7 mi from the Civic Center, the hotel is 4.3 mi from Roanoke Airport. Nearby points include Mill Mountain Zoo (3 mi) and the National D Day Memorial (28 mi).

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (9.5)

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Availability

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Select occupancy
Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
1 queen bed
1 sofa bed
1 king bed
1 king bed
1 sofa bed
1 queen bed
1 queen bed
1 sofa bed
1 full bed
1 queen bed
1 sofa bed
1 queen bed
1 king bed
1 queen bed
1 sofa bed
1 full bed
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Summer
United States United States
“The location was great! The decor and artwork were Very cool. The bed was comfy and the linens were very nice. Small touches made a Big difference.”
Rosie
United States United States
“A nicely modern designed room, comfortable bed and linens. The water pressure in shower was excellent. I liked the location - close to restaurants and shops. I appreciated the free water, champagne and fresh pastries.”
Tranter
United States United States
“The room was very quiet, the bedding was ultra premium, and the decor, shower, fridge, sink, carpet and lighting was quite upscale. The staff was very friendly and went out of their way to help.”
Todd
United States United States
“Great location! New Facility! Historical and Unique!! Parking!! Champagne on arrival!! Madeline did an excellent job!!! The whole staff were kind and welcoming!!”
Audra
United States United States
“We had the pleasure of spending the night at this BEAUTIFUL new space. Even though we booked last minute, when we arrived we were warmly welcomed with champagne and clear directions. Our room was beyond spectacular and an incredible value for the...”
Ramos
United States United States
“We loved everything about it. It was modern, very clean, the staff were exceptionally friendly. Perfect location, walkable to many shops and restaurants. Easy and adorable parking.”
Lucy
United States United States
“Friendly, knowledgeable staff. Room was beautiful, clean, comfortable, and quiet. Bathroom immensities very very nice. Shower was large and great water pressure.”
Carina
United States United States
“Very nice rooms, clean and comfortable. Personalized service from staff, very impressive. Great location!”
Melissa
United States United States
“Excellent location, friendly staff, comfortable bed, and spacious room. We had a great day, they are still renovating some areas of the hotel but it did not disturb us at all. It’s gonna be amazing once it’s complete.”
Tony
United States United States
“This hotel was wonderful from location to all the fine amenities. This was a luxurious stay.”

Hotel area info

Restaurants

2 Restaurants On Site
Suerte
  • Cuisine
    Spanish
  • Open for
    Dinner
  • Ambience
    Modern
Cafe Suerte
  • Cuisine
    Spanish
  • Open for
    Breakfast • Lunch
  • Ambience
    Modern

Amenities of The Promissory Hotel

Great facilities! Review score, 8.7

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

House rules

The Promissory Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about The Promissory Hotel