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Sustainability certification

Tru By Hilton Naperville Chicago

–Great location - show map
+17 photos
Scored 8.3
Rated very good

Staff

8.6
  • Swimming pool
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
  • Elevator
  • Facilities for disabled guests

About this property

Comfortable Accommodations: Tru By Hilton Naperville Chicago in Naperville offers clean rooms with air-conditioning, tea and coffee makers, refrigerators, free toiletries, and TVs. Guests appreciate the room cleanliness and attentive staff. Leisure Facilities: The hotel features a terrace and an indoor swimming pool. Additional amenities include a fitness room, elevator, 24-hour front desk, minimarket, and outdoor seating area. Convenient Location: Located 25 mi from Chicago O'Hare International Airport and 30 mi from United Center, the property is near an ice-skating rink. Guests enjoy easy access to local attractions.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Tea/Coffee Maker in All Rooms
Tru by Hilton
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.6)

Availability

Select dates to see this property's availability and prices

Select occupancy

Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Remmel
United States United States
“Rooms were very clean and well maintained. Great value for the price.”
Joey
United States United States
“Location was great, accessible, and the room had a pretty good view.”
Kent
United States United States
“Great vibe from the moment you walk in the door. Loved the boards with local suggestions located outside the elevators. Thought the layout of the lobby was unique and presented a lively space. Room was spacious and clean. Bathroom was clean....”
Megan
United States United States
“The lobby is great! The water bottle station, pool table and access to snacks that can be purchased is ideal. If you are traveling with a group the lobby would be great! A perfect spot to hang out at. The room was clean and the beds were...”
Leah
United States United States
“Everything! Maria Morales was excellent in solving an issue we had.”
Kevin
United States United States
“Location was good, it is the third time I have stayed here and I will again.”
Drew
United States United States
“Perfect location for where I needed to be. Good breakfast bar,”
Alice
United States United States
“Room was clean, beds and pillows were comfortable.”
Kristin
United States United States
“The shower was magnificent. It gave me the initiative to get rid of my current house to have that kind of safe shower installed. My current house was built in 2003 and if I start on improving it, the new people will redo it anyway.”
Karen
United States United States
“Convenience of location, usually stay at Aloft, similar”

Hotel area info

Amenities of Tru By Hilton Naperville Chicago

Great facilities! Review score, 8.5

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Tea/Coffee Maker in All Rooms

House rules

Tru By Hilton Naperville Chicago takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Tru By Hilton Naperville Chicago