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When we arrived, there was some urgent construction underway to improve the units. While this caused a bit of disruption to our stay, we decided to check out a day early and informed the team. To our surprise, they took the initiative to contact Booking.com on our behalf and arranged a refund for the final night. On top of that, they offered us an additional $50 as a gesture of goodwill. They weren’t obligated to do any of this, and it truly reflects their commitment to excellent service. What could have been a disappointing experience was completely turned around by their responsiveness and care. The hosts were quick to respond to any queries, the location is fantastic, and the rooms are comfortable. At the end of the day, it all comes down to service—and in this regard, they truly excelled.

The lobby with s’mores was so beautiful and all the people working were so helpful. We brunch only this time and the restaurant never disappoints. A shout out to Stephanie in the lounge, always makes us feel welcome.

Beautiful ,clean and very comfortable ,host was very kind .

We loved everything about this place. The location is perfect—right across from Heavenly Village—and the unit was spacious, modern, and spotless. The kitchen and living area made it really easy for our family to spend time together for Thanksgiving. The amenities, parking, and overall comfort made the stay feel upscale and effortless.