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Such a special place to stay in Kashgar. Ella, the owner, is one of the kindest and most generous people we met . She helped us with absolutely everything — from local recommendations and transport information to explaining cultural details and helping us navigate daily life in Kashgar. Whatever we needed, she was always there with patience and warmth. There are not many accommodation options on Booking, but personally I didn’t want to stay in the Old Town tourist area. I wanted to experience a more authentic side of Kashgar and everyday local life, and Ella’s guesthouse was perfect for that. It is ideally located in a Charmin neighborhood where we spent hours simply walking around, observing daily life, interacting with people, and even becoming friends with some neighbors. As someone deeply interested in therapies, healing, and traditional practices, I also learned so much from Ella. She shared a lot about Chinese traditional medicine, herbs, natural healing approaches, and local knowledge — which made the experience even more meaningful for me personally. Some evenings became unforgettable moments where we cooked together — Chinese, Uzbek, and Uyghur dishes — and shared long meals, conversations, tea, and time together like a small family rather than guests and host. We initially booked only 4 days… and ended up staying for two weeks instead 😄 That probably says everything. Ella created such a warm, home-like atmosphere that leaving became genuinely difficult. Would absolutely stay here again and recommend it to anyone looking for a more authentic, human, and memorable experience in Kashgar.

The room is clean and cozy. Hopefully I ‘ll come here next year

The hotel was great! Totally met my expectations! The bed was comfy. The food is superior. The staff was kind enough to clean the room every single day. I man hey what else would you expect from a 5 star hotel? Best hotel in Urumqi displayed the best possible quality!

Honestly, the staff made everything great. They greeted me with a locally-grown apple that Xinjiang is known for, and always responded to communications instantly. They also knew all the places you could go in the area. I was well-taken care of, and felt very at home.

This facility is located in the old town of Kashi, and you can spend a whole day to explore the area that has plenty of restaurants, souvenir stores, tea houses, groceries, etc. The staff are helpful and friendly, and they are more than happy to assist you within their abilities.

Location, cleanliness . The host was so kind and welcoming. She gave us excellent tips for restaurants to try. We loved our stay!

Fast check in only 20 seconds , very professional staff at the reception . New , very very very clean and well maintained