Rooms in Prospect Heights

Beautiful public rooms, very comfortable bedroom

It was perfect location to meet up with friends.

I booked this place last minute after a long delay at O Hare. The check in process was incredibly easy and staff was friendly and caring. I enjoyed the hotel breakfast options

The both receptionist was friendly

Clean rooms, awesome customer service, and super helpful and kind staff.

Easy check-in, excellent staff, room was huge, and bed & pillows were amazing!!!!!

Everything was top of the line here, definitely a business first type of hotel. Very classy in that respect. All of the employees were very nice and accommodating. The room was big and very inviting. And if you like to exercise , the. Room was big and had a lot of different machines plus even free weights if that's your thing, plus free water and fruit. For breakfast you could order specifically what u wanted or choose from the many options that they had available.

Customer service is excellent Very clean.

Clean 4ooms, good breakfast and great Staff

The location was excellent.Service was timely and everyone was polite.

The staff was great and hotel is clean

Since we were visiting relatives in the Northern Suburbs the location was excellent. It is also a nice, quick drive from O'Hare. The #1 reason that I liked the hotel was from the moment I stepped inside the doors my prior encounters that I had had with everyone at the airport and car rental after a 10 hour flight (which was horrible) was instantly forgotten as we received the most wonderful, genuine, caring and friendly greeting from the front desk attendant MELISSA JOHNSON. We had been traveling from Europe and had left very early. Since it was a day flight we had not slept on the plane either. Her kindness made me cry and I was so happy after she checked us in. I do hope that the hotel sees this and will recognize her. The room was very large (we are use to European rooms), the bathroom was large and clean with excellent water pressure and the vanity area was well lite. Since we traveled from Europe we were wide awake at 4am so it was so nice that the gym is 24 hours and we were able to get a nice work out before the sun came out. The gym also has excellent tasting water. There is a pool but we missed the hours it was open. There is plenty of free parking. If I come back to the area I will look at staying here again.

Everything was great - clean, comfortable, friendly staff and nice breakfast selection! Comparable to hotels twice the price!

I really appreciated how clean my room was—it smelled fresh as soon as I walked in and closed the door. The color scheme was calming and well put together. The staff were friendly and welcoming, which made a big difference. Pricing was very reasonable for the length of my stay, and the location is great if you're attending events nearby.

It has all of the basic necessities.

Clean rooms, great breakfast, friendly staff

Everything was wonderful. Marcel made everything comfortable and smooth for us. The front desk was helpful. The room service was great as well. It was a wonderful experience overall. Great breakfast with a sitting area that was always accessible.

Steve was exceptionally helpful. Made checking in a breeze. Very professional and knows his job. The stay was very pleasant. One if not my favorite place to stay in the area.

We liked the prices of the room, we did not like that the heater thermostat on the wall was not working correct we couldn't get it to cool off in that room and then the AC was not working that is a huge problem for being comfortable on a very cold night and it's too hot and can't regulate the room temperature

The hotel was clean, quiet, and well-maintained. The room was comfortable, and everything looked modern and organized. The staff was polite, and overall the place felt safe and relaxing.

the hotel was very clean and very comfortable and good heat