Ryokans in Jozankei

Dinner and onsen are just so nice. Especially the moment that you step into the cafeteria with the snowy scenery outside.

I wanted to experience an onsen but I wasn’t sure what it would be like. My expectations were met and more! Love everything about it! We will go back!

Beautiful, picturesque stay in the mountains of Sapporo. The staff were professional and organized, allowing us to stay in their lobby with a scenic view of the snow, river, and mountains while we waited for check in. We were provided with local snacks and drinks and our room was ready 30 minutes early. The dinner was delicious and well-portioned, favorites being the steamed rockfish and pumpkin brûlée. Staff were attentive throughout the meal and offered to refill our rice whenever we were out. The rooms were spacious, clean, and stylish. We booked the suite with a private onsen and it was wonderful to soak and watch the snow fall outside. The staff also helped us reserve our taxi to the airport after check out and the overall process was very smooth.

Everything, from helpful staff to cleanliness and of course the food

I recently stayed at this small, cozy accommodation, and overall, it was a pleasant experience. With only a few rooms, the atmosphere was peaceful and uncrowded, making the public bath a relaxing experience without the usual crowds. They do offer private baths, but I found no need for one. Booking a private bath online seemed tricky, as the system was entirely in Japanese. Upon check-in, I was greeted with a welcome drink and snack, which I enjoyed with a lovely view. Afterward, I took advantage of their bath and booked a massage. The dinner experience was another highlight. The meal was simple but clean and comforting, and the free drink bar was a fantastic touch—offering wine, sake, and draft beer. It was all-you-can-drink, so I made the most of it! The room itself was not traditional in style but still very comfortable with cozy beds and comforters. The staff were friendly, though they seemed a bit understaffed. I had to rush to check out due to my bus schedule, but it was a bit frustrating trying to find someone at the front desk to assist me.

This was the best onsen experience I've ever had. Room was amazing with a sauna and onsen actually in the room. However, it was the staff and the chef that made the stay the best ever! They took into consideration an allergy my son had to certain food type and went above and beyond to accommodate. They were all wonderful.

The cleanliness, amenities, location, and the delicious breakfast!

Breakfast and dinner was very fresh, they change the menu depending on your length of stay. The prime rib is definitely something worth going there to try. The hotspring here is the best I've to at this point.

The breakfast and dinner were included, and foods have a lot of options also taste good! The view from window is great.

Very good dinner and breakfast!

Staff are so nice. Hotel is beautiful, clean and comfortable. Breakfast and dinner are excellent.

Very unique accommodation, you may have to cook dinner and breakfast by yourself from the prepared food boxes, but the ingredients are superb! The room and private onsen in the room is superb! Love everything in this place (not sure what to call this place, Hotel? Ryokan? Resort?) But anyway, highly recommended.

It was next level luxury and care