Sheraton Hotels in Monterey Park

Staff was great specially Liz, Cherry , Edgar and the lady at breakfast , Cynthia , house keeping staff . All staff super cool .

Everything about our stay was fantastic! The staff was incredibly welcoming and attentive, making us feel right at home from the moment we arrived. Our bedroom was exceptionally cozy—so much so that we felt like we were in a luxurious retreat. The shower was a real treat, providing a relaxing experience with great water pressure and temperature control. We truly appreciated the comfort of the beds; they were like sleeping on clouds. The TV in the room was high quality, offering a great selection of channels for entertainment during our downtime. The gym was another highlight of our visit; it was spacious and well-equipped, featuring everything from cardio machines to weights, and my family and I thoroughly enjoyed our workouts there. What really set this place apart was the extraordinary service. The staff went above and beyond our expectations, assisting us not just with our luggage but also with any requests we had throughout our stay. Their genuine kindness and readiness to help significantly enhanced our experience. We couldn’t have asked for a better vacation!

Very close to universal studios and has complementary shuttle every 15 min to and from the park

The staff are nice I think the name Kati