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Overall the whole place was amazing. Specially the pool area and play area

Good design and clean. location easy to find.

This Sheraton property far exceeded my expectations leading to a fantastic stay in KL at a very reasonable price. Located just steps from the Medan Tuanku monorail station, the hotel's location makes it easy to get to using the airport's KLIA Express train during the day and to easily explore other areas during a visit. The lobby offers a great first impression during check in and is the first place to meet the staff who are always very friendly, welcoming and professional no matter what area they work in. The high floor King room was large, comfortable and well sound proofed for a very relaxing sleep environment. The separate dressing room has lots of storage space and a double level safe that will fit even the largest laptops. The bathroom is also very big with plenty of toiletry items provided free of charge. A very nice city view compliments the feel of the room. An outdoor pool is a great place to relax during the very hot middle of the day, with plenty of covered areas to avoid sunburn. Pool temperate was just right every time. But the highlight of this hotel has to be the breakfast buffet which is HUGE. 8 or 9 different food stations across a whole floor covering everything from toast and cereal to salads to Asian hot dishes that change every day and even a create you own noodle bar! For those who like their breakfast sweet, the pancake and waffle station even has multiple ice cream options. If you like Indian food, a chef is on hand to make fresh roti in front of you. The staff here are super friendly and after the first morning addressed my by name every following day without looking it up. The attention to detail here is a credit to the hotel's management. This will be my first choice hotel in KL from now on.

The staff gave excellent service. The room was beautiful and clean. The buffet had a great spread

The wonderful staff from check in to check out. They were so helpful and efficient, not to mention their warm smiles and hand on heart bows. They helped us with getting transports, directions, and many many tips and made our stay very comfy and pleasant. The rooms were kept very clean as well. And the food was good, too, we tried many local and infused cuisines. Many restaurants around the hotel as well, for variations. Thank you so much for a memorable stay.