Spa hotels in Polonnaruwa

The quality and dedication of the staff, from the lady at the front desk, to the young man who saw after me and especially to the manager, Shiyam Chamilsha. He went over and beyond to address my many requests and regularly checked in with me to see that I was comfortable and whether i needed anything. Any requests/concerns I had were addressed within a couple of minutes. He made sure that he and one of his staff would be available for breakfast if I happened to be needing breakfast earlier than 7am. The grounds are kept very clean, and the pool is really nicely done; it is beautifully lit at night. My room was simple but large and clean, and so was the bathroom. I enjoyed the food there, and they served a good breakfast. Going back to Shiyam, he made sure that I had food that agreed with me and never hesitated in modifying the menu or the dish to fit my special diet. I had to shorten my stay by one day, and he and the front desk had no issue with it. I offered to pay for the night anyway, but they declined. They arranged safe transportation for me to my next stay over, and, later, Shiyam checked that I had arrived well. In short, I do recommend this hotel.

Excellent Hotel. Staff was super helpful. Great Breakfast. Highly Recommend. 100%

Such lovely hosts, They provided a delicious traditional dinner when we arrived on request. Power cut so very apologetic and provided candles, a UV strip light and turned on car headlights so we could see while eating! Close to historic site.

Fantastic experience at Giritale Hotel. Staff, especially Mr. Thushan, made my family and I feel so welcome. It's not easy traveling with an infant, but at Giritale Hotel we felt like family!

Great location, amazing room, friendly and helpful staff.

Very good location: some minutes from ruins and bus stop. The breakfast was very rich. Personal tried to help and explain everything.

Stayed one night during my vacation and had a fantastic experience. The room was clean and comfortable, the staff were friendly and helpful, and the food was delicious. Perfect location for exploring Polonnaruwa’s ancient sites. Highly recommend this hotel for a peaceful and relaxing stay!