Accommodations in Pho Mới

Bed was on the hard side but I loved the hot shower, AC, mini fridge, fast wifi, smart TV with Netflix and Amazon Prime, balcony overlooking a (tiny) koi pond., elevator, lobby level cafe, etc. I used Google Translate to communicate with front desk and the girl was EXTREMELY helpful in retrieving something I left on a bus from Hanoi. For western travellers, it’s a steal.

Hard to find anything to be critical about. That Vietnamese hotel chain is a unique concept for the country , run and managed professionally. This is our second stay in a Sojo hotel and it is now on our first choice anywhere they are available. Very well trained staff, good food , nice lounge to relax, self service laundry and much more that make a real difference.

I liked literally everything. This is an affordable and very comfortable hotel, in very good condition, in a great location. And especially I liked the panoramic view out of the window overseeing the Vietnam-China border, quite interesting that you can see buildings on the Chinese side right from the hotel :)

Very good, very helpful staff. Helped me book a bus to Sapa. Clean and comfortable room, very modern, fancy toilet.

Location right on the Chinese border

Very good service. I like the hotel.

I really like how flexible the reservation staff was. since I booked the dormitory room and she could easily changed to single room without any problem.

The reception staff were excellent—both employees were warm and welcoming, with the woman in particular going above and beyond by communicating clearly using Google Translate. I also had the chance to meet the owner one evening; he was friendly, spoke very good English, and offered helpful recommendations for the rest of my trip in Vietnam. The room itself was comfortable, especially the bed and duvet, which made for a great night’s sleep. The hot water worked perfectly, and I appreciated the thoughtful amenities, like the water filter at reception and the kettle in the room, which allowed me to avoid using plastic bottles.

I love the bed, view, fast check in and out, parking lot,