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The staff was friendly and helpful, even though not everyone spoke English fluently, they made an effort to assist and accommodate us. The room was spacious with a huge bathroom, and the Wi-Fi was incredibly fast. Parking was not an issue, as there was plenty of space in front of the hotel, and enough room for several cars. The view from the hotel was stunning, with a beautiful mountain and a lake right in front, and we were lucky enough to witness a full moon during our stay. Next time, we will definitely book a room with a balcony because it’s well worth it.

Amazing staff who waited for us to order food despite our late arrival. Very much appreciated the gesture and would book a longer stay next summer.

Location in a beautiful spot on the Kardzali dam. Swimming pool available. AC in room.

The room was huge and very comfortable. The staff were very friendly. The restaurant had delicious food and was very convenient. There was a very pleasant pool.

Enough has been said about the friendly staff, view value, breakfast with mikitsa, spacious grounds with birds. Just updating that there was no problem with the last stretch of road to the place, it may have been redone

Staff was friendly and welcoming. The room was better than the images. The bed was very comfortable. Breakfast was simple and fulfilling. We had dinner at the restaurant and it was wonderful, not a single miss.

The room, the tranquility of the zone, the restaurant from the garden, the food, the personnel, everything was great!

Clean nice stuff I will stay again

Location was ok to walk to anywhere in city center

It's situated in silent part of the town. Besides protecting from the elements, the most important role of a house is to guarantee rest. And this place did it. This was my second stay here.

Very friendly staff and the breakfast and restaurant are good. Beautiful and quiet location with all amenities one might need. Will be back again.

Very friendly and helpful staff. Clean and and simple room. Good value for money.

Like the room /very big and just perfect for my family Clean and staff is great at this place Would stop again here once in the area again