Search hotels in Alto de los Castillos

I got very sick and missed 2 flights , the staff really helped accommodate me for a longer stay Yeison was great , he would come and check on me to make sure I was getting better. He really went above and beyond and treated me not like a customer but a friend or family. When I return I will only stay here

The property is amazing. Breakfast included, has pool and beautiful views. Everyone was professional

The owner is very responsible and respectful man

Great owner and staff. Very friendly and kind. The staff always greets you with a smile. I would definitely recommend this Hotel.

The staff was very helpful. The location was the best.

Cleanliness, location and staff attitude.

Location, units are comfortable, they have what you need

The include breakfast was GREAT. The staff was awesome I left my passport and credit cards in the room and the found it before I missed it.

It’s an old hotel but very clean and well maintained. Belgium person who is manager/owner was very helpful and nice. Great working AC. Customer service at the bar from two girls was excellent. The food is good.

The staff is incredible! They are from all over the globe and have an authentic desire to deliver service to their guests. The beach is wonderful and private. The decor is lovely, airey, and clean. The food at Baia Lounge (not sure of spelling) was wonderful and the experience was magical. The food & beverage throughout is great.

Every thing. Felt safe. And the staff was excellent

No complaints outstanding location clean customer service outstanding

It is a beautiful and well located hotel. Staff is friendly and the hotel is very clean and organized. I highly recommend it and would definitely come back.

I love that place, and loved the facility, I want to stay more time next time

Friendly services and tasty food

Carlos was amazing. He and the staff did a great job . I will be returning there again.

Clean very friendly everything accessible

The staff were great . Very helpful and knowledgeable. The rooms were good and very clean. Very you would need for a great stay was available. Secure and quiet. I enjoyed my stay and hope to return for a longer visit next time.

Very nice place. Very helpful staff.