Search hotels in Áno Fortétsa

I had trouble figuring out where to park my car and the staff was so patient and kind with my confused phone calls. My room was upgraded to a lovely suite and I thoroughly enjoyed the restaurant for dinner and the morning breakfast.

It’s a very comfortable property. Good communication with the manager who was always helpful and supportive. Good location to see major attractions like Knossos Palace, museums and the Old Center.

Location was great, lobby is very attractive and the whole place was very clean!

Very friendly staff ! Airport in 2 min driving

Great location ,very nice hotel

Lovely accommodation in the heart of the city. Depending on the suite the shower is part of the main bedroom but this wasn't an issue for us. Rooms are tastefully done and the staff couldn't enough to help. The top floor restaurant overlooking the city is exceptional.

Staff is very helpful for all the aspects

The staff is super friendly, breakfast is nice, and the room is well equipped and comfortable

Great design of the decor, awesome breakfast

Great location for shopping and being in the center of the tourist area. Excellent included breakfast and staff assistance.

There are stays… and then there are places that stay with you 🤍 Anesea City in Heraklion completely exceeded our expectations. From the moment we arrived, the warmth of the owners and their genuine Cretan hospitality made us feel like more than guests — we felt truly welcomed. The design is absolutely beautiful. Modern, refined, and thoughtfully curated down to the smallest detail. Every corner feels intentional. The rooms are spacious, comfortable, and super clean. And the beds… some of the most comfortable we’ve slept in while traveling. Breakfast each morning was fresh, delicious, and beautifully presented — the perfect start before exploring Heraklion and the island of Crete. If you’re looking for a boutique hotel experience in Crete with spacious rooms, exceptional cleanliness, and personalized service, this is it. We’ll absolutely be back 🤍🇬🇷

The room was spacious, with a modern design and large shower cabin. There was a large balcony and the location is right next to a craft beer bar with loads of selections. The breakfast was good and varied (try the rice milk pudding when you can find it). The hotel also has its own bar and restaurant where you can sample different tasty foods and drinks

Having breakfast at the top floor was an incredible experience withe great views of the city walls, the sea and the island (Dia). A great way to start the day and feel the weather. The staff was very attentive and helpful and addressed my requests for information with dedication. A little fridge in the room came very handy.

Nice place to stay . Good location . Easy check in . Clean and comfy.

The hotel is at the center of the city of Herkalion. Hotel reception and staff are also friendly. The room is also comfy. Bathroom has hot water for winter. I think it’s the best hotel in Heraklion. My sister and I enjoyed our stay in this hotel.

Excellent hospitality A/C is good

The location was excellent. It is near the famous cathedral Agios Minas. It is very close to the center and there are lots of restaurants and cafes nearby. Supermarkets are 2-5 mins walk away. There is a bus stop in front of the cathedral. We had the superior room and the room was seeing the cathedral and square. We could also see a little bit of a sea view from the other side of the balcony between the buildings :) It was nice to sit on the balcony and look at the view both in the day and night. The room, beds, sheets, towels everything was clean. The cleaning staff was doing exceptional work everyday and they are also so friendly :) The bed and pillows were comfortable. The staff was so helpful, friendly and caring. They answered all of our questions. They were willing to spend extra effort and time to help us out in the best way possible. They let us to leave our luggages in the lobby until the check in time and also after the check out till we left for our flight. The breakfast was nice. It was in the cafe under the hotel. They have a few options of pastries and breads, eggs (boiled, fried, scrambled), coffee, orange juice, a few types of cheese, yogurt and chopped fruits etc. The stuff of the cafe also was so friendly and service was exceptional.

Irene and Nikos are the best hosts! All staff are polite, kind and helpful. It is always stress-free and comfortable to be at this hotel, where I stop by on my way from the airport to other destinations on the island every year. I enjoy the view and spending time on the balcony. The lift to upper levels is very convenient, and so is the option to store my luggage if I arrive too early to check in or depart late after check out. The location is brilliant, in a quiet area overlooking the port and the sea, yet very close to the bus stop and the city centre, as well as the airport. An easy walk to the bus station and local grocery stores. Buses to the city centre and airport are very frequent and cheap. Tickets can be bought at the machine available at the nearest bus stop. You can buy a convenient day ticket near the bus station instead. In my opinion this hotel is very good value for money if you are after a no-frills accommodation, and I would highly recommend it.

The location of this property is ideal if you’re visiting the city center. The staff were exceptionally friendly and helpful. The rooms were maintain immaculately. Every day they came to clean our room and make sure we had everything we needed. Although this is an older property, it has been remodeled, and it was quite lovely.