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Very attentive and friendly staff. Impeccable accommodation!

Just 20-30 minutes from Heraklion, set in the hills of Crete, surrounded by ruins, vineyards & small towns, this wonderful villa is just completely special. From the warm welcome to the charming suite with view, to the lovely pool, easy parking, nice breakfast buffet & great service, we loved everything! We spent some time driving around the area to see the oldest olive tree, some special towns & the Palace of Knossos, which was pretty close. It was nice to be in the countryside.

It’s a very comfortable property. Good communication with the manager who was always helpful and supportive. Good location to see major attractions like Knossos Palace, museums and the Old Center.

I had trouble figuring out where to park my car and the staff was so patient and kind with my confused phone calls. My room was upgraded to a lovely suite and I thoroughly enjoyed the restaurant for dinner and the morning breakfast.

Location was great, lobby is very attractive and the whole place was very clean!

Great location ,very nice hotel

Great design of the decor, awesome breakfast

Having breakfast at the top floor was an incredible experience withe great views of the city walls, the sea and the island (Dia). A great way to start the day and feel the weather. The staff was very attentive and helpful and addressed my requests for information with dedication. A little fridge in the room came very handy.

Great location for shopping and being in the center of the tourist area. Excellent included breakfast and staff assistance.

Breakfast was included and varied. Great and helpful staff. Central location was very good and close to restaurants and shops.

The room was spacious, with a modern design and large shower cabin. There was a large balcony and the location is right next to a craft beer bar with loads of selections. The breakfast was good and varied (try the rice milk pudding when you can find it). The hotel also has its own bar and restaurant where you can sample different tasty foods and drinks

The location, the room, the staff

Everything is perfect , breakfast is best ever

Lovely accommodation in the heart of the city. Depending on the suite the shower is part of the main bedroom but this wasn't an issue for us. Rooms are tastefully done and the staff couldn't enough to help. The top floor restaurant overlooking the city is exceptional.

The location was excellent. It is near the famous cathedral Agios Minas. It is very close to the center and there are lots of restaurants and cafes nearby. Supermarkets are 2-5 mins walk away. There is a bus stop in front of the cathedral. We had the superior room and the room was seeing the cathedral and square. We could also see a little bit of a sea view from the other side of the balcony between the buildings :) It was nice to sit on the balcony and look at the view both in the day and night. The room, beds, sheets, towels everything was clean. The cleaning staff was doing exceptional work everyday and they are also so friendly :) The bed and pillows were comfortable. The staff was so helpful, friendly and caring. They answered all of our questions. They were willing to spend extra effort and time to help us out in the best way possible. They let us to leave our luggages in the lobby until the check in time and also after the check out till we left for our flight. The breakfast was nice. It was in the cafe under the hotel. They have a few options of pastries and breads, eggs (boiled, fried, scrambled), coffee, orange juice, a few types of cheese, yogurt and chopped fruits etc. The stuff of the cafe also was so friendly and service was exceptional.

The location of this property is ideal if you’re visiting the city center. The staff were exceptionally friendly and helpful. The rooms were maintain immaculately. Every day they came to clean our room and make sure we had everything we needed. Although this is an older property, it has been remodeled, and it was quite lovely.

The hotel is at the center of the city of Herkalion. Hotel reception and staff are also friendly. The room is also comfy. Bathroom has hot water for winter. I think it’s the best hotel in Heraklion. My sister and I enjoyed our stay in this hotel.

Staff is very helpful for all the aspects

Very friendly staff ! Airport in 2 min driving