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it was beyond my expectation, because when I first stay there in 2020 it was quite bad, but now wow they have made a big progress

The room is quite comfortable

If you want peace and quiet, and the feeling of close with the nature, this is the place for you. The place has everything, from the friendly and helpful staff to the sounds and smells of nature. We had a mixed feeling about the location. It’s relatively close to the Tegalluar Whoosh train station (around 30 mins by car) but quite far from the city center or Dago or Lembang area. If you want to see Bandung too, maybe it’s best to stay in two different places because it’s just more convenient. All the photos are representative of the reality. While the place is quite far from restaurants, it actually offers decent and rather affordable food and beverages. All made with TLC. Value for money was also excellent.

Good place & comfortable 👍👍

I experienced a fraudulent stay at Reddoorz Jatinangor due to the extremely poor condition of the room and facilities I received. The air conditioning was non-functional, the sink was clogged, the toilet had a very unpleasant odor, the bathroom was in terrible condition and extremely cramped, the bed was highly uncomfortable, the bed linens were stained with what appeared to be menstrual blood and other marks, the wardrobe was unusable as there was no space to hang or place anything, there were no chairs at all, the window could not be closed tightly, there was a pile of moldy mattresses in front of the room, and the towels were dirty. Overall, it did not match at all with what was displayed on Booking.com. I paid nearly 800K for 2 nights. I checked out a day early because I was extremely uncomfortable sleeping in the hotel. Ultimately, on the second day, I purchased a folding mattress to sleep at my niece's boarding house. The hotel management refused to provide a refund for the one day I did not occupy. The intervention from Booking.com was very poor. I received an email stating that I would receive an update, but that did not happen either. I had to call and explain the situation at length. I only received compensation in the form of credit that I could only utilize if I booked a hotel through Booking.com. Booking.com should be held accountable for cases like this as it is a scam. It's fraud!!!!!!! Don't believe everything displayed on Booking.com or another platform!!!!! The facilities in the refugee shelter is significantly better than the facilities in my room!!!! Shame on you!!!!!!!