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Clean friendly great location bus stops in front Great restaurant in front. Pharmacy next door

The location, the people, and the restaurant.

very friendly staff,good breakfast

Great location, super friendly staff, very clean and comfy. I love how you can't tell from the outside how lovely and stylish the hotel and its rooms are. We only stayed 2 days, but really enjoyed it as we needed a base while exploring the area. Since the hotel is in the middle of everything worth seeing in Pistoia, it was a great place to explore this charming little town as well. We will definitely come back!

We enjoyed our stay very much. Our room was beautiful and tastefully decorated, Internet service was strong, and it was quiet. Our room was directly behind the Baptistery with a pleasant street view, and it was a short walk to a number of sights, restaurants, and shops. Lorenzo is a kind and friendly host, and we enjoyed talking to him. Breakfast was excellent, with a lot of sweet and savory selections. Grazie mille, Lorenzo, hope to see you again!

Staff was very friendly but don’t expect everyone to speak English. They would try to help you with that ever you ask them. Breakfast was nice but because they couldn’t understand English I never go to understand when they started and ended the breakfast. Location was nice as well.

The staff were friendly and helpful, the breakfast exceeded our expectations and was great

The view was everything as well as sleeping with the open balcony and fresh mountain air all night long (note there is no AC but fan is provided). The property takes you back to the 90s and felt very nostalgic to me (reminded me of my childhood). Bed was fairy comfortable and shower water pressure was great. Also, tap water was one of the most delicious I’ve had to drink in Italy. Wifi worked great too. Unfortunately it was too cold to try out the pool. There is a great pizzeria next door where we had the best pizza made with all homemade ingredients. And across the street is delicious coffee and pastries.

The front desk person, Kevin, was excellent. Very helpful. The breakfast was fabulous.

Staff was awesome. Super friendly and worked with my evolving schedule. Very cool Inn with Bar and Restaurant

The staff was increadibly kind, and the food in the hotel restaurant was delicious. I highly recommend having dinner there. The breakfast was simple but satisfying. The lake in front is very beautiful, and overall, the hotel was perfect for our stay, and we plan to come back!

The owners are nice but It is in the middle of nowhere no transportation available