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Convient hotel, close to the station, the staff was really nice and the breakfast well made

Breakfast is good. But location is a bit far from the station. Shuttle bus is convenient to/from the station, so it's not a problem except finding the dinner place near the hotel.

Great value, location and amenities.

Location Cleanliness Free parking

The staffs were super nice and friendly. It was easy to communicate with them. The rooms are very comfortable for stay with all the necessary things like toothbrush, soap, etc.

The room was very comfortable, the facilities were great too, going up the elevator there’s a beautiful view of the castle. The staff was friendly and kind, breakfast was great!

Staff was very engaged and positive

The room was clean and entirely adequate and comfortable for a solo traveler who is not high maintenance. The was an electric kettle for making tea and cups and a tea bag, a robe, slippers, toothbrush and toothpaste, shampoo and soap, a towel and had towel and water glasses. There was also a tiny fridge (which I did not plug in). It was a short walk from the station and not too far from the castle. The optional breakfast was not extraordinary but met my needs and espresso in the morning was a nice touch. I came into town in the evening to see the castle and its surroundings the next day. The hotel was very close to a number of restaurants. So it very comfortably met my needs and was quite affordable too.

Fantastic location with amazing views of lake Biwa. Food was outstanding, especially dinner. Lovely onsen with the lake view. Hospitable staff speaking good English. Will stay again in a heartbeat, thank you!