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The place feels like home! Our family enjoyed our stay here as we were warmly welcomed by the owners. They were very accommodating and helpful during our stay. The location of the place was also near and convenient for people who will have skiing trips and onsen activities. The owners were kind and approachable. They gave recommendations on places you can visit as well as prepare your meals. Thank you so much for a memorable stay! We will go back again ❤️

Amazing staff and just as equally amazing food! Such a fantastic experience. The staff went above and beyond, will definitely be coming back. Plus there is a custard pudding stand not 20ft from the premises, it’s to die for.

The property was very luxurious, clean and just very comfortable. The staff were extremely friendly and tried to accommodate with what ever I needed. Even with the language barrier they did everything exceptionally without any issues. The food was amazing also. The dinners especially were one of the major highlights for me. I tried so many new dishes and they all tasted amazing. Being locally sourced also made if that more delicious. The room was also amazing as I had my own private onsen.

It was a luxury ryokan experience at a very affordable price point. The baths were really nice, and there was a complementary option to book one private bath stance. The room was way spacious and comfortable. Breakfast was top notch. Great experience overall, and very nice as a relaxing spot after touring around Japan.

Everything was great, from the room to the food to the hosts and the dog.

Very nice & friendly people

This place feels like a cozy winter cottage and honestly felt like home. I stayed here for three nights while snowboarding at Zao Onsen Ski Resort, and it was the best place I stayed during my first trip to Japan. The house is small but extremely cozy, warm, and comfortable. The rooms are perfect for winter, and the heated floors were amazing after long cold days outside. The living room is also very cozy and a great place to relax. Everything was very clean and tidy, including the shared bathroom, which was always spotless. The location is also very convenient. Zao Onsen Ski Resort is only about 10 minutes away by bus. There is also a free shuttle, but it only runs on certain days, so I recommend asking the owner in advance. The owner provides all the information you need, which is especially helpful if it’s your first time visiting Japan. Another great bonus is that you can rent a snowboard from the property (snowboard only, no boots or bindings). There is also a taxi option from the ski resort to the house, which cost around 1100 yen, so transportation is easy even if you don’t want to rely on the shuttle. The best part of this stay was the owner. They were the kindest and most welcoming host I have ever met. They made me feel very comfortable and helped with everything. On the first night, they even shared dinner with us, which they didn’t have to do, but it made the experience feel even more special. If I ever come back to Zao in the future, I will 100% stay here again and nowhere else. Highly recommended.

Everything about our stay was wonderful! Every staff member was incredibly kind and helpful. The onsen is lovely, food is excellent with local wines and sake available, and great shuttle service which made our transit to and from nearby Zao onsen easy. It was our most memorable stay in Japan!

This is an amazing property run by attentive and kind staff who provide excellent and seamless service. We booked one of the rooms (Anemone) with a private onsen tub and it was so relaxing and peaceful. The beds were also so comfy and the massage chair was a fun surprise! We loved the cozy yet elegant decor throughout and all amenities available to guests enhanced the stay, especially the evening wine/whiskey in the lobby, and the chance to use a variety of colorful yukata. The staff, especially the young woman who welcomed and served us most meals, was phenomenal and so kind in explaining all the dishes and pointing out local specialities. Speaking of the food, it's delicious! Each kaiseki dinner was carefully crafted and a true joy. The property is a short walk (15 min) or taxi from Kaminoyamaonsen station and was convenient for our day trips to Zao and Yamadera. Do yourself a favor and visit this gem.

Beautiful setting; the room had everything we needed; public areas for relaxing we’re comfortable and inviting. The staff and service was superb; the food was excellent.