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From the shuttle at the ferry dock, reception, orientation to the Spa, cleanliness of the room and facilities, and welcoming attitudes of the staff to the actual experience of dining, lounging, walking around the facilities and use of the Onsen, we were delighted with the property. The relaxed atmosphere helped after riding the Shimanami Kaido International Cycling event.

Beautiful room with lovely views. Wonderful to stay on the island overnight and experience the woods, torii gates and walks late at night and n the morning. Fantastic breakfast and dinner. Highly recommend booking dinner and breakfast. Gorgeous views. Lots of snacks in the hotel lobby, relaxing places to wait for checkin and out. Walk to everything - food, ferry, temple and gates. Wonderful ambience. Don't just catch the ferry for the day - stay on the island It's unforgettable.

All the facilities are exceptional - free drink corner, yukatas are gorgeous 2 type for men and 4/5 for women. The public onsen bath is amazing, with excellent view toward the Miyajima island, good for welcoming the sunrise! Rooms are spacious, the only downside is the bath does not have a bathtub, but it's also quite small shower room.

The best view of the Itsukushima shrine and it's oceanfront Torii gate, as well the whole of Miyajima island and mountain landscape, right infront of yours room balcony! The available private onsen has the same wonderful view plus the enjoynment of soaking in the hot mineral water! The breakfast is buffet type with extensive range of choices. While dinner time is the japanese course menu. Unfortunately for both the cuisine stays the same, while for breakfast it is undestandable, but for dinner they only changed the appetizer, the other dishes stayed exactly the same, so it could be bland taste if overstaying more than 1-2 nights.

Hospitality. Nice quiet street with local small businesses

The location was fantastic! So close to the two train stations and the ferry pier. The room was clean and had everything we needed, and I was able to get assistance almost immediately when we couldn't get wifi access.

The hotel is very convenient since is literally just a few meters from the ferry to the island