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Good hospitality and good service

This was the best stay. The facilities were awesome and the staff were amazing💯

Felt very welcome as non Japanese speakers. The hotel is very well located close to Sakudaira station. Room had lovely view to mountains. Lounge on 8th floor very comfortable and enjoyed the beautiful public bath also on the 8th floor

I liked the price per day, the reliability, location, the people, the fact there is a Lawson combini next to it, and how close it is to a JR Station, and how Sakudaira are a few stops away from Nagano and Iiyama JR Station.

Staff was so kind and good for kids.

The rooms were spacious nice and bright - really well equipped (all cables you can possible need, pajamas etc). 10 out of 10. Beautiful location!!

We stayed here while visiting friends in Saku. Since I’m the type of person who gets lost even with maps, I was a little nervous about finding the place and emailed ahead to ask for directions. The staff kindly explained the route in advance, and thanks to their directions we made it from the highway exit without getting lost. Check-in was very simple and we were able to settle in right away. We chose this place because we were getting tired of eating out every day and wanted somewhere with a kitchen—and that turned out to be the perfect choice. Sitting together on the terrace, listening to birds singing while enjoying good wine and sake, was exactly what we needed after traveling. Because it’s a small property and feels more private than a regular hotel, we were really able to relax and enjoy our time at our own pace. It was quiet, comfortable, and felt a little like having our own vacation house. We especially loved how peaceful and cozy everything felt—it made it easy to slow down and just enjoy being there together. Honestly, we wish we had stayed longer.

Exceptional, above all. Top hotel in Karuizawa