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Near from the beach, very spacious room, friendly staff

Pool, lounge on 10th floor, view of ocean

Great location! Within walking to distance to many shopping locations and markets.

Nice location overlooking the Ocean. Nice coastline for looking around on the rocks. Beautiful pools, etc. Breakfast buffet was great. Location around was nice for restaurant attractions. I think it was one of the nicer hotels on the island.

The room was spacious and comfortable. The breakfast was delicious.

The location was good, the room was very spacious, clean and well maintained.

The staff were great as we had no issues with communication since they can speak English fluently. They even upgraded our stay free of charge and allowed us to check-in 2 hours earlier than the supposed time free of charge as well. They even gave as an interconnecting room as we booked two rooms. Everyone was kind and accommodating and they also had a free airport shuttle bus but you have to mind the posted schedule as it is not available 24/7. The location was great as it was near a lot of bus stops and also a 30 minute ride from the airport. They make up the room on a daily basis so every time we return, there are new sets of towels, water bottles, and our beds have been fixed. A bit pricey compared to other hotels but quite reasonable with the service they provide and ambience of the hotel. It is Lotte after all. Overall, everything was great from checking-in to checking-out.

The hotel is at the central of Jeju city and is near to eateries and a vibrant shopping district. It's also near to Jeju airport. The price of this hotel is reasonable and room is big.

We loved everything about this hotel, the location, the stuff (especially the assistant manager she was so nice and helpful!!!) the bed (amazing and sooooo big), the breakfast, it was a really great hotel!

The staff were extremely helpful. The breakfast was amazing.

It’s the perfect location for our itinerary. It has a good view of the mountain in the front and the sea at the back. The cleaning lady was prompt, consistent and gives water in the room.

The location and value for money

Friendly staff convenience location spacious room

No frills seamless check in spacious

I liked everything about this accommodation.

Nice hotel overall and good value for money, especially considering its downtown location.