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This property was immaculate. It had excellent facilities and the staff was extremely courteous and helpful. It was a very bike friendly hotel

Central area and people were very friendly

We wanted something simple within a walk to restaurants and windmills. This filled the bill.

I am registered as disabled with Ziekte Parkinson's and as a result my walking and general mobility is limited. However these challenges for me represented no problem to the staff at Chao. They treated me as a normal person; every request was met with kind accommodation - even plugging my scootmobile to the mains electricity. I am grateful for the assistance and courtesy. I shall stay there again.

Liked to room and location. 32 steep steps a lot for older clients

We had a wonderful stay at this hotel. The room was very spacious, clean, and comfortable, and the beds were amazing — we slept really well. The terrace and bar area were also a great place to relax and enjoy the atmosphere. Breakfast was excellent, with a very good selection and high quality food. Overall, a very pleasant experience and we would happily stay here again.

Amazing property, excellent location.

Interior of the hotel was fascinating. There is a big organ! Nice open spaces and kitchen. Staff helps everywhere. Espresso Martini. Late breakfast. Surroundings, especially the wild canal. The yellow cat.

Everything was more than wonderful ••• amazing hotel to stay with kids [ family ] and location is awesome because everything that you may need is extremely very close to you !

Wonderful breakfast. Coffee available throughout the day in the lounge where one could wait prior to checkin. Great staff. Despite it being Kings Day with much noise outside, the room was quiet.

The comfort of the hotel room.

Perfect location very friendly and kind staff and a we liked our room very much.

Perfect location for first-time travelers. Felt like a petit boutique hotel with excellent organic food and more than friendly service. Loved the breakfast!

The breakfast, restaurant 'hemel en aarde' where excellent. Staff extremely friendly and helpful. The room was convenient, clean, fresh and quite. We absolutely had a great time and would recommend the hotel to anyone.

Exceptionally clean and excellent service

The room was wonderful, I especially liked the little nook by the windows. I'd often relax up there with my Switch, and take in the sounds.

Great location. The room was was clean and well-equipped. All in all - good value for money.

Nice and hospital people with modern building

It was so clean and I really appreciate that! It's the most important for me

Very friendly staff. Excellent restaurant directly in the hotel. Very good breakfast. No problem with parking.

The property was in a very convenient location to the town centre and only a short walk. The breakfast was perfect and they offered containers for any leftover pastries and bread to take for lunch. The hotel was very concerned about recycling and energy consumption which was a nice thing. Instead of a small fridge in each room a large communal fridge was offered to use. Beds were comfortable and showers were hot and strong.

BRASS HOTEL IS AN EXCELLENT CHOISE AT UTRECHT! VERY GOOD COMMUNICATION WITH LISA AND WE RECEIVED A EXCELLENT GUIDE FOR THE TOWN. OUR ROOM WAS VERY CLEAN AND THE SAME AND BETTER WITH THE PHOTOS THAT WE HAVE SEEN. THE PLACE IS SUPER. YOU ARE IN THE HEART OF UTRECHT!