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Central area and people were very friendly

The room was wonderful, I especially liked the little nook by the windows. I'd often relax up there with my Switch, and take in the sounds.

I am registered as disabled with Ziekte Parkinson's and as a result my walking and general mobility is limited. However these challenges for me represented no problem to the staff at Chao. They treated me as a normal person; every request was met with kind accommodation - even plugging my scootmobile to the mains electricity. I am grateful for the assistance and courtesy. I shall stay there again.

Liked to room and location. 32 steep steps a lot for older clients

I was glad to go back to this hotel with my husband. Unfortunately, I didn't find a “Romantic suite” room on Booking, which I booked 5 years ago for our anniversary. But nevertheless, we liked the room I chose in advance. A huge advantage is that the room has a bathroom and it fills up very quickly. We were happy with the SPA, but the additional costs for bathrobes, slippers and jacuzzi were not indicated in advance, at least I didn't find information about it. A delicious restaurant! A quite large selection for breakfast, lunch and dinner. Despite of some small disadvantages, we had a great time in Mitland hotel! My 9th month of pregnancy is coming to an end, so I was glad to take a break from all the rush and also my husband was joyfull by given a surprise, since he didn't know that we were going to Mitland hotel. Next time the three of us will come ❤️

Our room was very spacious and clean. The bed was huge and comfortable. We appreciated the friendliness of the staff. Good location: calm area, close to many restaurants and approx. 25 min from central station by foot. Good aircon was also highly appreciated in the heat.

An absolute hidden gem! You can see how much detail and care has been poured into the place.

BRASS HOTEL IS AN EXCELLENT CHOISE AT UTRECHT! VERY GOOD COMMUNICATION WITH LISA AND WE RECEIVED A EXCELLENT GUIDE FOR THE TOWN. OUR ROOM WAS VERY CLEAN AND THE SAME AND BETTER WITH THE PHOTOS THAT WE HAVE SEEN. THE PLACE IS SUPER. YOU ARE IN THE HEART OF UTRECHT!

Interior of the hotel was fascinating. There is a big organ! Nice open spaces and kitchen. Staff helps everywhere. Espresso Martini. Late breakfast. Surroundings, especially the wild canal. The yellow cat.

Wonderful breakfast. Coffee available throughout the day in the lounge where one could wait prior to checkin. Great staff. Despite it being Kings Day with much noise outside, the room was quiet.

Perfect location very friendly and kind staff and a we liked our room very much.

The breakfast, restaurant 'hemel en aarde' where excellent. Staff extremely friendly and helpful. The room was convenient, clean, fresh and quite. We absolutely had a great time and would recommend the hotel to anyone.

Everything was more than wonderful ••• amazing hotel to stay with kids [ family ] and location is awesome because everything that you may need is extremely very close to you !

The comfort of the hotel room.

Perfect location for first-time travelers. Felt like a petit boutique hotel with excellent organic food and more than friendly service. Loved the breakfast!

Great location for area of Utrecht where I was visiting family. Bus service right on the corner and nearly all buses go to/from central station. Dining very close by. Reasonable on site breakfast with variety.

The property was in a very convenient location to the town centre and only a short walk. The breakfast was perfect and they offered containers for any leftover pastries and bread to take for lunch. The hotel was very concerned about recycling and energy consumption which was a nice thing. Instead of a small fridge in each room a large communal fridge was offered to use. Beds were comfortable and showers were hot and strong.

We didn’t have breakfast there. Found a great place around the corner. Staff was very friendly and attentive.

Room: very great design , kind of industrial chic , bed extremely confortable Location: Love the vibe in this area, and we could walk everywhere from there. Breakfast: the must! Awesome basket pic nic breakfast deliver at your door

Beautifully renovated Utrecht building. Wonderful location. Super comfortable and large room that worked really well as far as relaxing and storage of stuff. Great shower and hot water. Cafe bar restaurant with great mix of tunes from many decades. Staff very friendly and accommodating with our requests. Enjoyed the carillon bells from the nearby Dom tower. Excellent breakfast and good value for the large spread of food on personalized tray for two

The old style the space comfortable

It was so clean and I really appreciate that! It's the most important for me