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It must be my 4th or 5th visit to this hotel so I think this this is proof enough that I like to stay there. For me is like being home but in Azores. Staff is super friendly and professional. Breakfast is very good in my opinion. The parking in the backyard is very convenient for parking your car at any time. In the surrounding you are going to find good restaurants. The room itself if quite comfortable and you will have everything you need during your stay in São Miguel Island. Totally recommend this place.

I got a free upgrade and free breakfast every morning of my stay, I couldn’t ask for more, the staff of the reception was incredible, same for the woman who cooks at the pizza oven

In City Center with views of the harbor with a friendly and professional staff. Breakfast buffet had a nice selection and options to start the day.

Great location, clean and as advertised.

We had a wonderful stay at this hotel. The location is perfect—right in the center and close to everything, including shopping malls, restaurants, and other attractions. The room was very clean, and one thing we really appreciated was the ample closet space. It's one of the few hotels we've stayed at where we had plenty of room to store all our clothes comfortably. Communication with the staff was prompt and helpful throughout our stay. Another huge plus was having a washing machine—it made things so much easier. Highly recommended!

Beautiful hotel with the perfect location

Comfort. Cleanliness. Location.

The location was beautiful and the staff were very friendly and helpful.

Amazing property and staff, very client focused! They were counting on us in the restaurant when we arrived, even though it was 1 hour after!! What an amazing client service! Definitely will be back

Great service from staff, delicious continental breakfast, comfortable and spacious room and parking space included. Only a short drive to Sao Miguel and the big hypermarket. Loved the pineapple farm setting and beautiful lemon, guava, avocado and banana trees. I will definitely stay here again!

Daniela and the rest of the staff were tremendously helpful and friendly. They seemed to take pride in doing their jobs well. I would recommend this to anyone.

Everything was wonderful- and I don't normally say that. Overall, yes, are you in town by the development, sure, but the awesome breakfast, cleanliness of the rooms, comfort of the beds, and easy parking make up for it. (I just parked for free outside the entrance door- unsure if this is just off season luxury or not). The rooms have balconies and I really liked the smooth lava rock they used for it. Also the twin room mattresses were so comfortable. I also really loved the wood closet thing in the room. All the design details and cleanliness was so appreciated, and I wish all hotels were like that. I would gladly be back, wish this exact hotel was available around the usa and world actually. If I'm ever to the Azores again, I plan to use this hotel on any and all flight nights or for any other reasons just to regroup and relax. I wish I had tried their dinner, but I ate in the bar, and the breakfast and both of those were great. The staff was also really nice, and they were so particularly nice. And they spoke English (sorry for my lack of Portuguese). I really have to say I deeply appreciated the management, cleanliness, and design of this hotel, you could just tell from the front desk manager, to the trainee, to the room service/housekeeping, to the breakfast and bar staff. And I will hopefully be back!

Spacious rooms and bathroom. Breakfast buffet had a variety of vegan and otherwise options. The swimming pool and spa were the cherry on the top.

The hotel was outstanding! The staff was amazing! Very very helpful and caring, I will definitely stay here again every time I visit Sao Miguel I would like to thank the staff for all their help on making sure our stay was perfect.

The location was perfect. The staff was amazing. We were treated like family . Loved the outdoor swimming pool and the Breakfast.

Beautiful grounds, comfortable, great breakfast, lovely staff, easy location.

Excellent front desk staff, bar staff and cleaning staff

The location is great, the staff is attentive and the room is very nice (design, amenities). Breakfast was very good and fresh.

Awesome location. Wonderful staff Great hotel, would definitely stay here again!

Comfortable and a great value. Nice breakfast.

A truly amazing experience - I could not praise the staff enough for their attention to detail and ability to create a family atmosphere. The hotel is beautifully designed and maintained, and the spa area is particularly relaxing. All the staff were great, but a special shout out to Goncalo and Jean.