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Good value, clean and helpful staff. Super quiet hotel. Beautiful landscaping and pool area.

Agnes was absolutely amazing! She checked us in and walked us to our room and made us feel like we were at home. There was mango juice to greet us In reception and Agnes make sure that Every need with Met. She recommended places of interest in the area, places to eat, including the restaurant facility at the hotel. Agnes was completely genuine as she asked us how our stay was how comfortable are rooms were, and said she looked forward to seeing us again when we departed from the hotel. meeting Agnes and her warm hospitality was one of the highlights of my traveling through Rwanda.

Super clean and great location - and shower pressure was amazing!! Coffee great in the morning very personalized!!!

I recently had the pleasure of spending a night at Fatima Hotel in Musanze, and it truly exceeded my expectations. From the moment I arrived, I was welcomed with warm smiles and genuine hospitality that made me feel instantly at home. I stayed in a Large Double Room, which was not only spacious but also thoughtfully designed for comfort. The room was impeccably clean, with a cozy bed, elegant decor, and all the modern amenities I needed for a restful night. The atmosphere was peaceful, offering stunning views of the surrounding landscape — a perfect retreat after a day of exploring the beauty of Musanze. What truly set this stay apart, however, was the exceptional service. Every member of the staff was kind, attentive, and eager to ensure I had everything I needed. Whether it was the front desk team, housekeeping, or the restaurant staff, their friendliness and professionalism made my experience feel personal and special. Fatima Hotel is more than just a place to stay — it's a place where hospitality is deeply felt. I left feeling refreshed, cared for, and already planning my next visit. If you're visiting Musanze, I highly recommend this charming hotel. It’s a rare blend of comfort, service, and local charm that will leave a lasting impression

I loved that it was a women owned eco resort. No plastic water bottles. The staff was wonderful. Helped me beyond belief getting the tour I really wanted with a great guide. Good food and even an espresso machine!!!