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Quiet, clean and comfortable rooms. Very well located just a few steps from the tram. The restaurant service was also good we ordered in the room and the food was fresh and tasty. .

restorant ⭐⭐⭐⭐⭐, cleanliness⭐⭐⭐⭐⭐, car parking availability ⭐⭐⭐⭐⭐

The palace is really clean and tidy.

It’s clean and in the high way in the middle of the city.

Perfect place, best hotel in town

The hotel offers excellent value for money, with prices that are very reasonable compared to the quality of services provided. From the moment of arrival, the staff impress with their professionalism, kindness, and willingness to assist, creating a welcoming atmosphere that makes guests feel at ease. The rooms are clean, comfortable, and well-maintained, offering everything expected from a three-star hotel and more. Their design and upkeep ensure a pleasant stay, reflecting attention to detail and care for guest satisfaction. One of the highlights of the experience is the breakfast buffet, which is both delightful and varied. With a wide selection of options, it provides a perfect start to the day and adds to the overall charm of the hotel.

It’s a high end luxury hotel as you would expect from it. Perfect staff, quiet room. My only advice would be if you order room service you must try the club sandwich, it’s legendary. Also the Fettuccine pasta was amazing.

We arrived very late over the night, the receptionist came ahead and helped us with the luggage and made the check-in process quick and smooth so we could go and rest. The room was spacious, clean, and beautiful, the bed and the mattress were super comfortable. After check out they let us leave the luggage at the reception and called us a taxi when we needed it.

I prefer this hotel in kayseri always. Very comfortable. Staff is very nice

Charming, beautiful hotel! Very helpful and nice hotel staff. Great location. Delicious breakfast.

If you are looking for a unique property this is it! Breakfast, staff,shuttle pick up, room, location- all amazing !! We walked to the bus to go skiing from the hotel.

Friendly staff. Close location to the old town. Updated room.

Very friendly and helpful staff, they welcomed all of our requests

The location is perfect. It is right in the center, yet very quiet. You can easily walk to Kayseri Castle, and there are shops and even a car wash nearby, which is very convenient if you are traveling by car. There is also a very nice and tasty restaurant right next to the hotel. The hotel offers free parking, which is a big advantage. The parking attendant was a very kind and helpful gentleman, and the whole parking process was smooth and easy. The hotel is located in a historical area with old traditional Kayseri houses. It is actually a local landmark, and staying in such a beautiful historic house was a very special experience. We really enjoyed the atmosphere and authenticity. The room was very comfortable and warm, even during cold weather. The Wi-Fi worked well. The room was cleaned every single day, which is something I honestly have not seen in many hotels recently. That was a very pleasant surprise. The staff were extremely kind and always ready to help. Overall, it was a very pleasant and memorable stay. I would definitely recommend this hotel.

Perfect enough for its price, I enjoyed my isolation here without the disturbance of the external world, so much privacy and hidden. Good value and perfect receptionist. Highly recommended for budget travellers. Not speaking English, if necessary prepare your app translation. Hot shower and good Wi-Fi.

The space is big for family of 5. Suitable for short stay.

A lovely hotel in the heart of Kayseri. Wonderful and friendly staff. Very clean and spacious room for 3 men supporting Cymru during their match with Turkey. Shower was fantastic. Great location.

(actually stayed here November 2023) We were getting the dogu express which leaves Kayseri at 1am so we booked somewhere to rest so we didn't have to wait in the cold. Hotel is a very short 5 minute walk to the train station. Staff were really lovely and welcoming. When we explained we were leaving very early and wouldn't be there for breakfast they offered to make us a sandwich and this was ready for us as we left! Really kind of them and really great service. The bed was comfortable enough and the bathroom was clean if a little tired but it was perfect for what we needed.

Location, facility, and people are excellent. It would be good for the hotel to have a small map for people coming out of town.